Category: Enterprise Software & Digital Workflows

Intel IFS - NVIDIA Tie-up?
February 14, 2024

Intel IFS – NVIDIA Tie-up?

The Six Five team discusses the Intel IFS - NVIDIA tie-up....
Zoho Day 2024
February 14, 2024

Zoho Day 2024

The Six Five team discusses Zoho Day 2024....
CX Wins with Qualtrics, UKG, and Tattle
February 14, 2024

CX Wins with Qualtrics, UKG, and Tattle

Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest CX wins for Qualtrics, UKG, and Tattle together with their partners the University of Utah Health,...
Zendesk Reveals Improvements to Tymedesk Workforce Management Solution
February 14, 2024

Zendesk Reveals Improvements to Tymedesk Workforce Management Solution

Keith Kirkpatrick and Sherril Hanson of The Futurum Group cover Tymeshift’s latest product enhancements and discuss how they should help Zendesk meet the needs of larger customers....
o9 Solutions and AWS Advancing Collaboration for Efficiency
February 13, 2024

o9 Solutions and AWS Advancing Collaboration for Efficiency

Paul Nashawaty from The Futurum Group discusses the collaboration between o9 Solutions and AWS, which offers DevOps teams and developers enhanced integration and automation opportunities....
Xyte Introduces Xyte Connect
February 12, 2024

Xyte Introduces Xyte Connect

Craig Durr and Sherril Hanson at The Futurum Group take a look at Xyte’s launch of Xyte Connect, a feature that will help OEMs better leverage their extended value chain...
Zoho Strategy Melds Social Responsibility, Value, and Functionality
February 12, 2024

Zoho Strategy Melds Social Responsibility, Value, and Functionality

Keith Kirkpatrick, Research Director with The Futurum Group, discusses key insights from Zoho Analyst Day and provides his three takeaways from the event....
AI-Driven Features of Cisco Webex Contact Center
February 12, 2024

AI-Driven Features of Cisco Webex Contact Center

Sherril Hanson, Senior Research Analyst at The Futurum Group, shares insights into a recent Cisco Webex briefing focused on its AI strategy, particularly relating to Webex Contact Center....
Embracing the Long Game: Zoho’s Vision for Sustainable IT Innovation
February 12, 2024

Embracing the Long Game: Zoho’s Vision for Sustainable IT Innovation

Craig Durr, Practice Lead, Workplace Collaboration at The Futurum Group, explores Zoho's unique approach to sustainable IT innovation, emphasizing long-term growth and strategic patience....
RingCentral Announces Unified Patient Care Solution for Healthcare
February 9, 2024

RingCentral Announces Unified Patient Care Solution for Healthcare

Sherril Hanson, Senior Analyst at The Futurum Group, reviews recent introductions to RingCentral’s Healthcare Solution, which focus on EHR integration and the use of generative AI to remove friction points,...
ServiceNow Addressing Upskilling Needs with RiseUp with ServiceNow
February 9, 2024

ServiceNow Addressing Upskilling Needs with RiseUp with ServiceNow

Keith Kirkpatrick, Research Director with The Futurum Group, discusses the demand for industry-wide technology skills training and highlights how RiseUp with ServiceNow is helping to address those needs....
The Evolution of Low-Code/No-Code Platforms
February 9, 2024

The Evolution of Low-Code/No-Code Platforms

The Futurum Group’s Paul Nashawaty discusses how low-code/no-code platforms revolutionize software development, enabling organizations to streamline processes, democratize application creation, and prioritize security....

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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