Category: Enterprise Software & Digital Workflows

AI in Context: WalkMe’s Workflow Automation Preps Users for AI Success
May 9, 2024

AI in Context: WalkMe’s Workflow Automation Preps Users for AI Success

The Futurum Group’s Dr. Bob Sutor discusses how WalkMe is using AI to improve user productivity and efficiency by automating processes across essential business software tools and platforms....
Market Context: Kubernetes, Hyperscalers, and Red Hat OpenShift
May 9, 2024

Market Context: Kubernetes, Hyperscalers, and Red Hat OpenShift

Steven Dickens, VP and Practice Leader at The Futurum Group, provides a comprehensive analysis of the recent partnership between Red Hat and Oracle, emphasizing the strategic importance of integrating Red...
Twilio Beats Guidance, Posts Strong Q1 2024 Results
May 8, 2024

Twilio Beats Guidance, Posts Strong Q1 2024 Results

The Futurum Group’s Daniel Newman and Keith Kirkpatrick share their insights on Twilio’s Q1 2024 earnings and discuss the elements that the company must address to move forward in the...
IBM's Strategic Shift: Embracing AWS to Enhance Software Deployment
May 7, 2024

IBM’s Strategic Shift: Embracing AWS to Enhance Software Deployment

The Futurum Group’s Steven Dickens emphasizes that the strategic partnership between IBM and AWS marks a pivotal evolution in cloud computing, enabling a significant expansion of IBM's software offerings across...
OpenText Q3 Driven by Strength in Cloud and Annual Recurring Revenue
May 7, 2024

OpenText Q3 Driven by Strength in Cloud and Annual Recurring Revenue

The Futurum Group’s Daniel Newman and Keith Kirkpatrick share their insights on OpenText’s strong Q3 fiscal 2024 earnings....
Tableau Conference 2024 – Key Insights and Learnings
May 6, 2024

Tableau Conference 2024 – Key Insights and Learnings

Keith Kirkpatrick, Research Director with The Futurum Group, discusses Tableau Conference 2024 and provides his take on the company’s strategy for moving ahead in a competitive and evolving market for...
Oracle Analyst Summit – Key Takeaways and Future Directions
May 6, 2024

Oracle Analyst Summit – Key Takeaways and Future Directions

Keith Kirkpatrick, Research Director with The Futurum Group, discusses Oracle’s focus on customer experience (CX) enhancements within its Fusion Cloud CCX Suite, as well as the company’s further penetration into...
Manage Field Service Software
May 2, 2024

Market Insight Report: Field Service Software

Our latest report, Market Insight Report: Field Service Software, discusses how field service software can drive greater operational efficiency and ensure tasks are completed with precision....
Navigating the CX Maturity Journey with Customer-Centric Excellence
May 2, 2024

Navigating the CX Maturity Journey with Customer-Centric Excellence

In this episode, Keith Kirkpatrick speaks with Gina Whitty, Product Management, CCaaS + AI at GoTo, about the challenges faced by SMBs and mid-market companies that are trying to undergo...
Avaya Continues Business Momentum, Crystalizes Messaging and Strategy
April 30, 2024

Avaya Continues Business Momentum, Crystalizes Messaging and Strategy

Keith Kirkpatrick, Research Director at The Futurum Group, covers the messaging and insights from Avaya’s industry analyst summit and discusses the challenges and opportunities the company will face in a...
Microsoft Q3 FY 2024 Earnings: Revenue Up 15% Year over Year
April 29, 2024

Microsoft Q3 FY 2024 Earnings: Revenue Up 15% Year over Year

The Futurum Group’s Daniel Newman and Keith Kirkpatrick cover Microsoft’s Q3 FY 2024 earnings and discuss how the company is balancing functionality and pricing to deliver innovation and customer satisfaction....
ServiceNow Posts Strong Q1, Driven by Big Deals and Subscriptions
April 26, 2024

ServiceNow Posts Strong Q1, Driven by Big Deals and Subscriptions

The Futurum Group’s Daniel Newman and Keith Kirkpatrick cover ServiceNow’s Q1 2024 earnings and discuss how the company has successfully leveraged generative AI across its platform to drive revenue growth....

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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