Category: Enterprise Software & Digital Workflows

Where AI Delivers Real ROI: AI-First Integration and Orchestration
September 24, 2026

Where AI Delivers Real ROI: AI-First Integration and Orchestration

In our latest thought leadership report, Where AI Delivers Real ROI: How AI-First Integration and Orchestration Transform Workflows, completed in partnership with IBM, Futurum Research examines why AI delivers the...
AI Code Generation Scaled. Verification Didn't.
September 24, 2026

AI Code Generation Scaled. Verification Didn't.

While 89% of organizations face AI production incidents, only 3.7% of leaders trust their verification processes—exposing code quality as the critical bottleneck in agentic software development....
ANZ Distribution ERP
September 23, 2026

Epicor Deepens ANZ Distribution ERP Channel With Conveyance Solutions

Keith Kirkpatrick, Vice President, Research, at Futurum, covers Epicor's partnership with Conveyance Solutions, which the company says delivers faster time to value and enhanced implementation support for ANZ distribution ERP...
agentic AI
September 23, 2026

Creatio's $300M Bank.AI Bet: Is Agentic Banking's Moment Now?

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, examines Creatio's $300 million investment in agentic AI for banking, exploring how autonomous agents address integration barriers...
Persistent Lands Nagarro: A Channel-Ready AI Services Play
September 23, 2026

Persistent Lands Nagarro: A Channel-Ready AI Services Play

Persistent Systems secures 83.25% of Nagarro SE in voluntary takeover, combining European engineering talent with AI consulting capabilities as channel partners drive demand for custom application development and AI services....
Can One Role Fix Enterprise AI's Broken Delivery Chain?
September 23, 2026

Can One Role Fix Enterprise AI's Broken Delivery Chain?

Impetus Technologies launches Forward Builders, formalizing two years of AI expertise with context engineering and a single-owner model to accelerate agentic AI systems to production....
Stablecoin Meets Mainstream: NBX Taps Tieto Banktech for Card Infrastructure
September 23, 2026

Stablecoin Meets Mainstream: NBX Taps Tieto Banktech for Card Infrastructure

Norwegian Block Exchange signs with Tieto Banktech to offer digital and physical Visa payment cards for stablecoin users, marking a significant step toward mainstream adoption of digital assets in everyday...
Abridge Wins VA Ambient AI Contract: Federal Scale Validated
September 23, 2026

Abridge Wins VA Ambient AI Contract: Federal Scale Validated

Abridge won a $775.72M VA contract to deploy ambient AI across 75+ medical centers, validating its position as a leading clinician intelligence platform....
Adyen Bets on SMB Embedded Finance With Flatpay Partnership
September 23, 2026

Adyen Bets on SMB Embedded Finance With Flatpay Partnership

Adyen's partnership with Danish fintech unicorn Flatpay positions the payment giant as the financial infrastructure backbone for SMB embedded finance across seven European markets, addressing critical integration and time-to-value priorities....
Adobe Lands Jet2 to Prove Agentic CX at Scale
September 22, 2026

Adobe Lands Jet2 to Prove Agentic CX at Scale

Adobe and Jet2 announced a multi-year strategic partnership deploying Agentic AI to personalize holiday experiences for 10 million myJet2 customers, establishing a co-innovation Customer Experience Lab with forward-deployed Adobe engineers....
Salesforce's Real Moat Behind Koa Is Its CRM Training Data
September 22, 2026

Salesforce’s Real Moat Behind Koa Is Its CRM Training Data

Keith Kirkpatrick, VP, Research, Enterprise Software & Digital Workflows at Futurum, argues that Koa's real defense isn't the model Salesforce built, but the CRM training data behind it....

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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