Category: Enterprise Software, & Digital Workflows

The Six Five Team discusses Oracle Cloud joining the VMware Cloud Universal Program.
The Six Five Team discusses VMWare Explore 2023.
Google AI Puts Focus on Enhancing Collaboration App Security, While Also Providing More Granular Control Over Digital Sovereignty
Keith Kirkpatrick, Research Director at The Futurum Group covers AI-backed security enhancements to Google Workspace, and discusses the importance of multiple security layers in hybrid and remote work environments and digital sovereignty tools.
The Six Five Team discusses the latest earnings release from Zoom for Q2 2024.
New Solution Allows for Easier Data Collection, Analysis, and Action
Sherril Hanson, Senior Analyst at The Futurum Group shares her insights on Emplifi’s introduction of Unified Analytics, a solution that ties together data from across a customer journey to provide insights and support operational efficiencies.
Partners Include Department of Veterans Affairs, SaveMate, K&K Fashion, and Minerva CQ
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest customer wins for CX firms and their partners. In this edition, he examines initiatives from CX providers Medallia, MoEngage, Appier, and Luminoso Technologies.
Generative and Predictive AI Will Support Deeper Personalization and Efficiencies
Sherril Hanson, Senior Analyst at The Futurum Group breaks down Twilio’s raft of CustomerAI-related product announcements centered on generative and predictive artificial intelligence.
On this episode of The Six Five Webcast, hosts Patrick Moorhead and Daniel Newman discuss the latest earnings releases for NVIDIA, Marvell and Zoom, VMWare Explore 2023, Oracle Cloud joining the VMware Cloud Universal Program, and the latest on chip architecture design company, Arm.
New Fully-Managed File Storage Service Deepens Partnership Between the Companies, Completely Integrates NetApp Technology Into Google Cloud
Dave Raffo, Senior Analyst at The Futurum Group, shares his insights on the latest collaboration between Google Cloud and NetApp Storage. With Google Cloud NetApp Volumes, NetApp now has first-party relationships with AWS, Azure, and Google Cloud.
AI-Powered Tools Are Designed to Unlock Productivity Gains and New Revenue Opportunities
Keith Kirkpatrick, Research Director at The Futurum Group, covers the announcement of Salesforce’s Field Service features, and discusses how these AI-enhanced tools address unmet needs of service workers.
Transparency and Accountability With AI Models Is a Key Element of Building Customer Trust
Keith Kirkpatrick, Research Director at The Futurum Group covers the announcement of Twilio’s CustomerAI Privacy Ladder and AI Nutrition Facts Labels, and discusses how these are good tools for ensuring responsible AI.
GA Release Allows Content Managers and Designers to Easily Collaborate With Generated Content Across Multiple Media Types
Keith Kirkpatrick, Research Director at The Futurum Group covers the general availability of Adobe Express, and discusses how Adobe’s suite of creative apps provides enterprises with improved workflows and flexibility.

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