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Category: Enterprise Software, & Digital Workflows

Verizon's Decision to Sunset BlueJeans: A Strategic Shift
Craig Durr
Craig Durr

Verizon’s Decision to Sunset BlueJeans: A Strategic Shift

BlueJeans Retirement Reflects Changes in the Competitive Landscape of Unified Communications Offerings
Craig Durr, Research Director at The Futurum Group, explores the reasons behind Verizon's decision to discontinue BlueJeans, its implications on the UCaaS market, and what it means for Verizon's strategy focusing on mobile-first solutions.
CX Wins for Veeva, Forrester, Avaya, InMoment, and MoEngage
Alex Gaw

CX Wins for Veeva, Forrester, Avaya, InMoment, and MoEngage

Partners Include Biotech Firm, Road Ranger, Kura, La-Z-Boy, and Almosafer
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest customer wins for CX firms and their partners. In this edition, he examines initiatives from CX providers Veeva, Forrester, Avaya, InMoment, and MoEngage.
IBM, Salesforce Collaborate to Accelerate Generative AI Adoption
Keith Kirkpatrick

IBM, Salesforce Collaborate to Accelerate Generative AI Adoption

Partnership Leverages IBM’s Deep Business Transformation and AI Expertise
Keith Kirkpatrick, Research Director at The Futurum Group covers the partnership announcement between IBM Consulting and Salesforce, and discusses how it should help customers deploy AI efficiently and responsibly.
Salesforce's Connected Shopper Report- Digital, Physical & Service Crucial
Sherril Hanson

Salesforce’s Connected Shopper Report: Digital, Physical & Service Crucial

Retailers Balancing a Full Plate of Challenges Amidst Increased and Shifting Customer Expectations
Sherril Hanson, Senior Analyst at The Futurum Group, shares her insights on recent research from Salesforce that addresses digital channels, how the physical store experience matters, and the importance of customer service and loyalty programs.
Salesforce Q2 FY 2024 Reaches $8.6 Billion, Driven by Data Cloud
Daniel Newman & Keith Kirkpatrick

Salesforce Q2 FY 2024 Reaches $8.6 Billion, Driven by Data Cloud

Platform Consolidation and Einstein AI-Enabled Products Are Attracting New Customers, With 11% Year-Over-Year Growth
Daniel Newman, CEO and Chief Analyst at The Futurum Group, and Keith Kirkpatrick, Research Director at The Futurum Group, cover Salesforce’s Q2 2024 earnings, and discuss why the company is well-positioned for future profitable growth.
Salesforce Q2 2024 Earnings
Daniel Newman

Salesforce Q2 2024 Earnings

The Six Five Team discusses Salesforce Q2 2024 earnings.
We are Live! Talking Google, Intel, Pure Storage, HP Inc., HPE, and Salesforce
Daniel Newman

We are Live! Talking Google, Intel, Pure Storage, HP Inc., HPE, and Salesforce

On this episode of The Six Five Webcast, hosts Patrick Moorhead and Daniel Newman discuss their experience at Google Cloud Next, the latest earnings releases for Pure Storage, HP Inc, HPE and Salesforce, and Intel Habana 2 on Hugging Face.
Duet AI for Google Workspace Enables Productivity and Efficiency
Keith Kirkpatrick

Duet AI for Google Workspace Enables Productivity and Efficiency

Duet AI Is Now Generally Available in Workspace, with Duet AI Google Cloud Enterprise Development and Data Analytics Tools in Preview
Keith Kirkpatrick, Research Director at The Futurum Group covers the GA launch of Duet AI for Workspace and the preview version Duet AI in Google Cloud, discussing the benefits of these tools for Google enterprise users.
HP Q3 2023 Earnings Show Accelerating Signs of Improvement
Olivier Blanchard
Olivier Blanchard

HP Q3 2023 Earnings Show Accelerating Signs of Improvement

HP Earnings Point to Coming Rebound in PC Market Despite Market Headwinds
Olivier Blanchard, Research Director at The Futurum Group, shares his insights on HP Q3 2023 earnings, which suggest a rebound for PCs in 2024 despite persistent market headwinds.
Duet AI for Google Workspaces Enhances Google Meet and Google Chat
Craig Durr
Craig Durr

Duet AI for Google Workspaces Enhances Google Meet and Google Chat

At Google Cloud Next ‘23, Google Shows the Power of Duet AI Within a Google Meet and Google Chat Experience
Craig Durr, Research Director at The Futurum Group, shares his insights on the recent expansion of Google's Duet AI into Google Meet and Google Chat.
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