Netcracker Bolsters Its Relationship with Microsoft to Integrate GenAI Telco Solution with ChatGPT to Spur the Development of Telco High-Value Use Cases
The Futurum Group’s Ron Westfall examines Netcracker’s selection of Microsoft Azure OpenAI Service to boost GenAI Telco Solution to fulfill top telco use case demands such as improved productivity and enhanced interactions with customers.
The News Comes Less Than 3 Weeks After the Cisco-Nutanix Partnership Announcement
Dave Raffo, Senior Analyst at The Futurum Group, explores Cisco’s end-of-life announcement of its HyperFlex HCI system, with the news coming less than 3 weeks after Cisco launched a partnership with HCI rival Nutanix.
Partnerships Benefit Revival Animal Health, NFP, and NEC
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest customer wins for CX firms and their partners. In this edition, he examines initiatives from CX providers Algolia, RingCentral, and WalkMe.
Partners Include Virgin Atlantic, Alamar Foods, and Belle Tire
Alex Gaw, Contributing Analyst at The Futurum Group, provides a roundup of the latest customer wins for CX firms and their partners. In this edition, he examines initiatives from CX providers Amperity, MoEngage, and UKG.
The Furutum Group’s Daniel Newman is joined by Pega’s CTO, Don Schuerman, for a conversation on what the autonomous enterprise looks like and why it matters for today’s businesses.
On this episode of The Six Five – In the Booth, hosts Daniel Newman and Patrick Moorhead welcome Smartsheet’s Ben Canning for a conversation on helping customers solve work management problems faster, easier, and more efficiently during ENGAGE 2023.
Natural Language-Based Generative AI Assistants to Operate Within the Einstein Trust Layer
Keith Kirkpatrick, Research Director at The Futurum Group, covers the launch of Salesforce Einstein Copilot and Einstein Copilot Studio, and discusses how trust is at the center of Salesforce’s AI approach.
New Generative AI Offerings Provide Industry, Process, and Enterprise System-Specific Solutions
Keith Kirkpatrick, Research Director at The Futurum Group, covers C3 AI’s announcement of its Generative AI Suite, which includes 28 domain-specific generative AI solutions, and discusses why this tactic is a winning approach for C3 AI.
