Category: Enterprise Software & Digital Workflows

ChatGPT Images 2.0 Raises the Stakes in Enterprise AI—But Will Reliability Keep Pace?
April 23, 2026

ChatGPT Images 2.0 Raises the Stakes in Enterprise AI—But Will Reliability Keep Pace?

OpenAI's ChatGPT Images 2.0 intensifies competition with Microsoft and Google, but enterprise adoption hinges on reliability. Futurum Group's Decision Maker Survey reveals 55% cite AI agent hallucination management as the...
Qodo Hands PR-Agent to the Community: Will Open Governance Accelerate AI Code Review?
April 23, 2026

Qodo Hands PR-Agent to the Community: Will Open Governance Accelerate AI Code Review?

Qodo's transfer of PR-Agent to community ownership marks a pivotal test for open-source AI against proprietary competitors demanding transparency and rapid innovation....
Can CLEAR’s Q1 2026 Results Prove Identity Tech Is More Than a Travel Niche?
April 22, 2026

Can CLEAR’s Q1 2026 Results Prove Identity Tech Is More Than a Travel Niche?

CLEAR's Q1 2026 earnings announcement on May 6 will demonstrate whether its Identity Platform expansion into healthcare and enterprise markets can deliver sustainable growth beyond airport security operations....
Free Notification Sound Effects: Are Royalty-Free SFX the Next Enterprise UX Edge?
April 22, 2026

Free Notification Sound Effects: Are Royalty-Free SFX the Next Enterprise UX Edge?

ElevenLabs' new free royalty-free SFX offering removes licensing barriers for enterprise audio branding. As digital products compete for user attention, professional-grade notification sounds become a strategic UX differentiator....
Free Notification SFX: Does High-Quality Audio Democratize Digital Experience?
April 22, 2026

Free Notification SFX: Does High-Quality Audio Democratize Digital Experience?

ElevenLabs democratizes audio creation with free, high-quality notification sound effects for developers and creators. This strategic move lowers barriers to professional sound design while reshaping the competitive landscape for SFX...
Brand Visibility Solution
April 21, 2026

Will Adobe’s Brand Visibility Solution Rewrite the Rules of AI-Driven Customer Experience?

Adobe expands Experience Manager with a brand visibility solution for AI-driven customer engagement, positioning itself against Salesforce, Oracle, and SAP as generative AI becomes enterprises' primary discovery channel....
agentic AI
April 21, 2026

Adobe CX Enterprise Coworker Aims to Disrupt Agentic AI in Customer Experience

Adobe launches CX Enterprise Coworker, an agentic AI platform orchestrating customer experience workflows across siloed systems, positioning itself against legacy CX suites and AI-native competitors....
Federal Crypto
April 21, 2026

CIQ Bets on Compliance: Can Enterprise Linux Really Deliver Federal Crypto and Post-Quantum Readiness?

CIQ unveiled the first Enterprise Linux compliance platform for Federal Crypto validation and post-quantum readiness, addressing critical security gaps for regulated enterprises and government agencies facing quantum threats....
Can LogicMonitor's LM Envision Redefine Hybrid Observability for the AI Era?
April 21, 2026

Can LogicMonitor’s LM Envision Redefine Hybrid Observability for the AI Era?

LogicMonitor's LM Envision unifies cloud and on-premises monitoring with AI-driven noise reduction, enabling faster incident response and improved operational agility....
Can LogicMonitor's AI Observability Push Disrupt the Enterprise Monitoring Status Quo?
April 21, 2026

Can LogicMonitor’s AI Observability Push Disrupt the Enterprise Monitoring Status Quo?

LogicMonitor's AI observability platform disrupts enterprise monitoring by unifying hybrid IT visibility, automating incident response, and challenging entrenched vendors....
Embeddable Contact
April 20, 2026

Twilio Flex as an Embeddable Contact Center: Will Platform Integration Redefine CX Sourcing for the Enterprise?

Twilio Flex's embeddable contact center capability intensifies CCaaS competition, offering enterprises deeper integration and AI-driven customization while challenging legacy providers....
Hybrid Data
April 20, 2026

Can Cloudera’s Stability Bet Win the Hybrid Data War?

Cloudera's platform enhancements enable hybrid data environments with stability, elastic scaling, and Apache Iceberg interoperability, positioning the company to serve enterprises balancing cloud and on-premises infrastructure....

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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