Category: Enterprise Software & Digital Workflows

February 8, 2025

Alastair Cooke

February 8, 2025

Keith Kirkpatrick

February 8, 2025

Nick Patience

Mitch Ashley
February 7, 2025

Mitch Ashley

Beyond the Numbers: Jim Anderson on Coherent’s Next Chapter - Six Five Media
February 6, 2025

Beyond the Numbers: Jim Anderson on Coherent’s Next Chapter – Six Five Media

Join us as Jim Anderson discusses Coherent's next chapter, focusing on innovation and strategic growth in the evolving tech space....
Oracle Bets on AI-Driven Sales and Supply Chain Transformation
February 4, 2025

Oracle Bets on AI-Driven Sales and Supply Chain Transformation

Keith Kirkpatrick, Research Director at The Futurum Group, analyzes Oracle's AI-driven enhancements in Fusion Cloud Sales and SCM, evaluating how embedded AI agents streamline sales, optimize supply chains, and improve...
Six Five Connected with Diana Blass: Broadcom Leaders Maintain Mainframe's Relevance
February 3, 2025

Six Five Connected with Diana Blass: Broadcom Leaders Maintain Mainframe’s Relevance

Experts from Broadcom and partners discuss maintaining mainframe relevance in today's tech landscape, highlighting innovation, integration, and workforce development....
How AI is Transforming the Economics of Customer Service
February 3, 2025

How AI is Transforming the Economics of Customer Service

In our latest brief, How AI is Transforming the Economics of Customer Service, completed in partnership with Zendesk, The Futurum Group explores how AI is revolutionizing customer support by automating...
Will SugarCRM’s Focus on Manufacturing, Wholesaling, and Distribution Resonate?
February 3, 2025

Will SugarCRM’s Focus on Manufacturing, Wholesaling, and Distribution Resonate?

Keith Kirkpatrick, Research Director at The Futurum Group shares his review and insights gleaned from SugarCRM’s 2025 Analyst Day, where the company laid out its new strategy, customer focus, GTM,...
Jeetu Patel on Driving Digital Transformation at Cisco - The View From Davos
January 30, 2025

Jeetu Patel on Driving Digital Transformation at Cisco – The View From Davos

Jeetu Patel, EVP & Chief Product Officer at Cisco, joins hosts Daniel Newman and Patrick Moorhead, sharing his insights on spearheading digital transformation at Cisco and shaping the future of...
Microsoft Q2 FY 2025: Cloud and AI Strength Offset Margin Pressures from Rising Capex
January 30, 2025

Microsoft Q2 FY 2025: Cloud and AI Strength Offset Margin Pressures from Rising Capex

The Futurum Group’s Keith Kirkpatrick and Nick Patience analyze Microsoft’s Q2 FY 2025 results, highlighting strong cloud and AI-driven growth, a surge in commercial bookings, and record-high AI infrastructure investments....
ServiceNow Q4 FY 2024: Sales Outlook Falls Short on AI Adoption Focus
January 30, 2025

ServiceNow Q4 FY 2024: Sales Outlook Falls Short on AI Adoption Focus

Keith Kirkpatrick, Research Director at The Futurum Group, examines ServiceNow’s Q4 FY 2024 earnings, focusing on its AI pricing shift, key partnerships, and enterprise adoption impact....

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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