Category: Enterprise Software & Digital Workflows

Agentic ERP Model
May 1, 2026

Can NetSuite’s Agentic ERP Model Survive the SaaS ‘Apocalypse’ and Win the Next AI Platform War?

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Digital Workflows at Futurum, examines how NetSuite's agentic ERP model aims to deliver real AI ROI and counter the fragmenting...
Fusion Applications
May 1, 2026

Oracle Bets on Outcome-Driven AI Agents, But Will Enterprises Buy the Vision?

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, examines Oracle's pivot toward AI agents embedded in Fusion Applications, analyzing enterprise demand for measurable business value,...
Marketplace Integration
May 1, 2026

Assessing Ingram Micro’s Q1 2026: Cyclical Growth or Structural Channel Shift?

Ingram Micro's Q1 2026 results show distributors must shift from logistics to marketplace orchestrators or risk disintermediation as CIOs consolidate platforms and adopt AI....
Microsoft Dynamics 365
May 1, 2026

Is Microsoft Dynamics 365 Contact Center the Catalyst for Agentic CX at Scale?

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Microsoft Dynamics 365 Contact Center's coordinated AI agents transform customer experience orchestration, challenging fragmented legacy solutions....
Enterprise Plan Manager
May 1, 2026

Will Smartsheet’s Contributor Seat Rewrite the Rules for Enterprise Collaboration Value?

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Smartsheet's Enterprise Plan Manager and Contributor seats challenge legacy pricing and accelerate vendor switching in enterprise collaboration....
Workhuman Bets on Data, AI, and Experience to Drive Business Outcomes
May 1, 2026

Workhuman Bets on Data, AI, and Experience to Drive Business Outcomes

Keith Kirkpatrick, VP & Research Director at Futurum, covers Workhuman Live, and shares his insights into how the company’s transformation is being designed to help customers align workers with desired...
Alphabet Q1 FY 2026 AI Demand Surges as Cloud Capacity Caps Growth
May 1, 2026

Alphabet Q1 FY 2026: AI Demand Surges as Cloud Capacity Caps Growth

Futurum Research analyzes Alphabet’s Q1 FY 2026 earnings, focusing on Cloud AI demand, Search monetization changes, and rising capacity investment tied to TPUs and infrastructure....
Will ElevenMusic’s AI Platform Disrupt How Music Is Created and Monetized?
May 1, 2026

Will ElevenMusic’s AI Platform Disrupt How Music Is Created and Monetized?

ElevenLabs launches ElevenMusic, an AI platform letting creators discover, remix, and earn from fully licensed music while addressing copyright concerns that plagued earlier AI generators....
Cloud Enterprise
April 30, 2026

Microsoft’s Xbox Slide Puts Pressure on Cloud and Enterprise Ambitions

Olivier Blanchard, Research Director & Practice Lead, Intelligent Devices at Futurum, analyzes how Microsoft's sharp Xbox contraction is forcing the company to lean harder on cloud and enterprise software as...
Agentic AI
April 30, 2026

Will Workday’s Agentic Power-Up with External Service Orchestration Build More Pan-Enterprise Credibility?

Guy Currier, Chief Analyst, Visible Impact & Research Director, Ecosystems, Channels, & Marketplaces at Futurum: Workday's agentic AI strategy, powered by Sana integration and guardrails-first design, positions it to challenge...
Will Together AI and Adaption Redefine Fine-Tuning for Enterprise AI Teams?
April 30, 2026

Will Together AI and Adaption Redefine Fine-Tuning for Enterprise AI Teams?

Together AI and Adaption have partnered to embed Together Fine-Tuning directly into Adaptive Data, enabling enterprise teams to optimize datasets, fine-tune models, evaluate results, and deploy improvements within a unified...
Will ElevenMusic’s AI Platform Disrupt How Music Is Created and Monetized?
April 30, 2026

Will ElevenMusic’s AI Platform Disrupt How Music Is Created and Monetized?

ElevenLabs launches ElevenMusic, an AI platform letting creators discover, remix, and earn from fully licensed music while addressing copyright concerns that plagued earlier AI generators....

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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