Category: Enterprise Software & Digital Workflows

August 1, 2025

Will an Infusion from Salesforce and ServiceNow in Genesys Drive Similar Deals?

Keith Kirkpatrick and Tiffani Bova at Futurum share their insights on Salesforce’s and ServiceNow’s joint $1.5 billion investment into CX provider Genesys, and discuss how each firm will benefit from...
July 31, 2025

Microsoft Q4 FY 2025 Earnings Beat Driven by 39% Azure Growth

Keith Kirkpatrick and Daniel Newman from Futurum break down Microsoft’s Q4 FY 2025 earnings, highlighting Azure’s strong growth, the expanding Copilot ecosystem, and why Microsoft’s AI momentum shows no signs...
July 25, 2025

ServiceNow’s Q2 2025 Results Beat Expectations as AI Innovations Power Growth

Keith Kirkpatrick and Daniel Newman of Futurum share insights on ServiceNow’s standout Q2 2025—highlighting record AI-driven growth, top-line beats, and breakthrough workflow innovation....
July 24, 2025

Enabling the Agentic AI Ecosystem Through watsonx

In our latest Market Brief, Enabling the Agentic AI Ecosystem Through watsonx, developed in partnership with IBM, Futurum Research explores how agentic AI will redefine digital labor and enterprise workflows....
July 23, 2025

SAP Delivers 28% Cloud Growth, Reaffirms FY 2025 Outlook in Q2 FY 2025

Keith Kirkpatrick, Research Director at Futurum, shares insights on SAP’s Q2 FY 2025 earnings, spotlighting AI-led cloud growth, ERP suite momentum, rising internal AI productivity, and a reaffirmed FY outlook...
July 17, 2025

Zoho Unveils Zia LLM, No‑Code Agent Studio, and Open Agent Interoperability

Keith Kirkpatrick, Research Director at Futurum shares his/her insights on Zoho’s latest AI announcements, including proprietary LLMs, new AI agents, an agent marketplace, and future roadmap plans....
July 9, 2025

Are Brands Doing Enough to Keep Up with Their Customers’ Changing Needs?

Keith Kirkpatrick, Research Director at Futurum covers Twilio’s 2025 State of Customer Engagement Report, and shares his insights into the strategies brands and software vendors must take to drive more...
Transforming Workplace Experiences with Logitech + Microsoft - Six Five Media Webcast
June 27, 2025

Transforming Workplace Experiences with Logitech + Microsoft – Six Five Media Webcast

In this episode of The Six Five Media webcast, Logitech’s Rishi Kumar and Microsoft’s Sandhya Rao discuss the new meeting technologies announced at their respective events, focusing on Microsoft Copilot,...
Samsara Beyond 2025: Bringing Digital Innovations to Physical Operations World
June 27, 2025

Samsara Beyond 2025 – Bringing Digital Innovations to Physical Operations World

Keith Kirkpatrick, Research Director with Futurum, covers Samsara’s latest product announcements at Beyond 2025, and discusses how the vendor is bringing AI and automation to the physical operations world....
HPE CEO Antonio Neri on Innovation in AI, Cloud, and Networking - Six Five On The Road
June 27, 2025

HPE CEO Antonio Neri on Innovation in AI, Cloud, and Networking – Six Five On The Road

HPE CEO Antonio Neri joins Six Five hosts in a captivating session on HPE's innovation in AI, cloud, and networking, highlighting strategic partnerships and product advancements unfolded at HPE Discover...
Exploring HPE's Secure, AI-Powered Network to Drive Business Forward - Six Five On The Road at HPE Discover Las Vegas 2025
June 26, 2025

Exploring HPE’s Secure, AI-Powered Network to Drive Business Forward – Six Five On The Road at HPE Discover Las Vegas 2025

Phil Mottram, EVP & GM at HPE Aruba Networking, joins Patrick Moorhead and Daniel Newman to discuss enhancing networks with AI and a strong focus on security at HPE Discover....
Unlocking the Power of Open Source Innovation: Insights from Red Hat and HPE - Six Five On The Road at HPE Discover Las Vegas 2025
June 24, 2025

Unlocking the Power of Open Source Innovation: Insights from Red Hat and HPE – Six Five On The Road at HPE Discover Las Vegas 2025

Ryan King, Global Head of AI and Infrastructure Ecosystem at Red Hat, joins hosts David Nicholson and Keith Townsend to explore how Red Hat and HPE are driving innovation through...

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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