Category: Enterprise Software & Digital Workflows

May 24, 2022

Kyndryl and NetApp Global Alliance Aims to Fast-Track Cloud Transformation, Data Insights

Futurum principal analyst Shelly Kramer explores the emerging partnership between Kyndryl and NetApp, the latest in a string of partnerships for Kyndryl that expand its portfolio of cloud transformation solutions,...
May 23, 2022

The Impact of Vocal Tones on Persuasiveness

Oracle customer experience
May 20, 2022

Oracle Adds Customer Data Platform Functionality to Oracle Service

May 19, 2022

Cisco Q3 Revenue Hits $12.8B, Flat Year-over-Year, While Non-GAAP EPS Up 5%, as Financial Impacts Arrive Due to Covid-19 Lockdowns in China and the War in Ukraine

Futurum analysts Daniel Newman and Todd R. Weiss examine Cisco’s Q3 results, with revenue hitting $12.8B, which was flat year-over-year, as financial impacts arrive due to Covid-19 lockdowns in China...
May 18, 2022

IBM and Amazon Web Services Sign Collaboration Agreement

May 18, 2022

Talking SAP Sapphire, Marvell Acquires Tanzanite, Micron Investor Day, Zoho Marketing Plus – The Six Five Webcast

Talking SAP Sapphire, Marvell Acquires Tanzanite, Micron Investor Day, Zoho Marketing Plus. A new episode of The Six Five Webcast with hosts Patrick Moorhead and Daniel Newman....
May 16, 2022

New Solutions from ServiceNow Help Enterprises Advance Digital Transformation

Futurum principal analyst Shelly Kramer explores the three new innovations announced by ServiceNow at their Knowledge 2022 event, their potential impact, and the trend toward unified platforms that accelerate digital...
Groq Ushers In a New AI Compute Paradigm: The Language Processing Unit
May 16, 2022

Feedback Needs to Create Action

Customer loyalty
May 13, 2022

Reducing Customer Effort to Improve CX and Loyalty

May 12, 2022

Oracle Fusion Cloud’s Customer Data Integration Provides Unified View to Service Agents

Futurum principal analyst Shelly Kramer explores Oracle Cloud Fusion’s integration of Oracle Unity customer data into its Oracle Service application in an effort to provide customer service agents with a...
May 12, 2022

IBM and Amazon Web Services Sign Collaboration Agreement to Run IBM Software-as-a-Service on AWS

Futurum's principal analyst Daniel Newman dives into the recent collaboration agreement between IBM and Amazon Web Services (AWS). The agreement will provide clients with access to IBM’s software portfolio on...

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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