Category: Enterprise Software & Digital Workflows

July 22, 2022

Amazon and Rivian Release Custom Electric Delivery Vehicles Across the U.S.

Amazon and Rivian rolled out custom designed Electric Delivery Vehicles (EDV) in a dozen cities across the country yesterday. Futurum's principal analyst Daniel Newman takes a look at this partnership...
July 21, 2022

IBM Announces New Power10 Platforms

The Six Five team discusses IBM Announces New Power10 Platforms....
July 19, 2022

Google Cloud to Use Arm-based Processors in Tau T2A VM Expansion

Futurum principal analyst Daniel Newman breaks down Google Cloud's decision to use Ampere Altra Arm-based processors in an expansion of its Tau VMs....
Customer service callbacks
July 19, 2022

Using Callbacks to Improve CX and Drive Revenue

July 18, 2022

Using Clear Policies to Drive Better CX

Medallia Mindful acquisition
July 15, 2022

Medallia to Purchase Callback Technology Provider Mindful

July 15, 2022

Red Hat Collaborates with ABB on Industrial Edge Computing Offering

Futurum senior analyst Steven Dickens provides his take on the announcements this week from Red Hat about the company’s collaboration with ABB on industrial edge computing offering....
Customer experience noise reduction
July 14, 2022

Reducing Noise to Elevate Voice Interaction CX

July 13, 2022

Cloudera Apache Iceberg

The Six Five team discusses Cloudera Apache Iceberg....
July 13, 2022

NVIDIA/Siemens Partnership

The Six Five team discusses the NVIDIA/Siemens Partnership....
July 12, 2022

We are LIVE! Talking About IBM, Cloudera, Twitter, Siemens, Apple, and Cloud Adoption – The Six Five Webcast

We are LIVE! Talking About IBM, Cloudera, Twitter, Siemens, Apple, and Cloud Adoption. A new episode of The Six Five Webcast with hosts Patrick Moorhead and Daniel Newman....

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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