Category: Enterprise Software & Digital Workflows

Databricks and Health Samurai Aim to End Healthcare’s Data Fragmentation Problem
May 28, 2026

Databricks and Health Samurai Aim to End Healthcare’s Data Fragmentation Problem

Databricks and Health Samurai launched a FHIR-native platform standardizing clinical data from multiple formats, eliminating ETL processes while enabling real-time analytics and compliance....
Will ElevenLabs' Music v2 Redefine AI Music Creation for Enterprises and Developers?
May 27, 2026

Will ElevenLabs’ Music v2 Redefine AI Music Creation for Enterprises and Developers?

ElevenLabs launches Music v2 with improved vocals and multilingual capabilities across its platforms, offering significant price cuts and licensed content to compete for enterprise adoption....
Zoho MCP Server
May 26, 2026

Will Zoho MCP Server Make Conversational Payments the New Enterprise Standard?

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Zoho MCP Server positions the company as an early leader in embedding AI-driven payments into natural language...
Tabnine's Visionary Status: Does Context-Driven AI Coding Redefine Enterprise Software Delivery?
May 23, 2026

Tabnine’s Visionary Status: Does Context-Driven AI Coding Redefine Enterprise Software Delivery?

Tabnine achieved Visionary status in Gartner's 2026 Magic Quadrant for Enterprise AI Coding Agents, signaling a shift toward governed, context-aware platforms that prioritize organizational constraints over raw productivity....
Disrupt Enterprise SaaS
May 22, 2026

Can Halo’s ARR Milestones Disrupt Enterprise SaaS Pricing and Force Rivals to Respond?

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Halo Service Solutions' ARR Milestones program disrupts enterprise SaaS pricing by sharing savings tied to revenue growth,...
ServiceNow AI
May 22, 2026

Will ServiceNow and AWS Redefine Enterprise AI Governance With $1B Marketplace Momentum?

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, ServiceNow's $1 billion AWS milestone and AI Control Tower integration mark a turning point in enterprise AI...
Ground Intelligence
May 22, 2026

Can Samsara’s AI Solutions Redefine Public Sector Infrastructure Management?

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Samsara's Ground Intelligence solution helps U.S. public agencies shift from reactive road repairs to proactive, data-driven infrastructure...
Informatica Unbundles the Monolith: Headless Data Management Meets the Agentic Enterprise
May 22, 2026

Informatica Unbundles the Monolith: Headless Data Management Meets the Agentic Enterprise

Brad Shimmin, Senior Analyst at Futurum, shares his insights on Informatica's architectural evolution into a headless data management platform, highlighting how new MCP integrations and the Agent Fabric Context Catalog...
Workflow Automation
May 21, 2026

Are Workday’s New AI Agents the Blueprint for Workflow Automation at Scale?

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Workday's new AI-powered agents transform workflow automation across HR, finance, and IT operations with native integration and...
Agentic AI
May 20, 2026

Has Agentic AI in Customer Service Finally Delivered on Its Promise?

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, examines how agentic AI has moved beyond hype to deliver measurable customer service improvements, with adoption jumping...
adoption platform
May 20, 2026

Can WalkMe’s AI-Driven Platform Finally Bridge the Digital Adoption Gap?

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, WalkMe's Q2 2026 AI platform tackles enterprise productivity gaps through contextual guidance and intelligent automation for software...

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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