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Category: Enterprise Software & Digital Workflows

October 1, 2021

Making Markets EP8: Facebook Under Fire, Zoom-Five9 Deal off, and a Deep Dive into Amazon’s Device Launch and its Implications

On this episode of The Making Markets podcast, host Daniel Newman shares his insights on Facebook, the Zoom-Five9 deal, and Amazon's big device launch....
September 30, 2021

Microsoft Adds New Features to Teams to Support Hybrid Work and Enabling Collaboration

Futurum’s lead analyst Shelly Kramer explores the latest feature announcements from Microsoft Teams. Kramer dives into how the upgrades will facilitate the successful hybrid work environments that organizations are looking...
September 30, 2021

Zoom Announces Termination of Merger Agreement with Five9

September 29, 2021

Video Chat: Boosting Conversions and Aiding the Customer Journey by Ocular Solution

September 29, 2021

Salesforce’s Dreamforce 2021

September 28, 2021

Salesforce Builds Rich Profiles of Its Customers Through New Streaming Platform

September 28, 2021

Strike and Twitter Partner Up to Change Finance — Legacy Players Better Buckle Up

Futurum Research Senior Analyst, Steven Dickens provides his take on the announcement this week of the partnership between remittance network provider Strike and Twitter. As the world of finance becomes...
September 27, 2021

CRM Software Firm Optimove Secures New $75 Million Investment Round

CX Wins by Amdocs, Perficient, Tattle, Semos Cloud, and Calabrio
September 27, 2021

Amdocs’ DigitalONE Solution for Communications Service Providers

September 22, 2021

Study: Over 90% of Organizations Lack Key Capabilities in Their CX Strategies

September 21, 2021

Cisco Investor and Tech Industry Analyst Conferences

September 21, 2021

Zoom’s Zoomtopia 2021 Event

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