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Category: Enterprise Software & Digital Workflows

May 18, 2022

IBM and Amazon Web Services Sign Collaboration Agreement

May 18, 2022

Talking SAP Sapphire, Marvell Acquires Tanzanite, Micron Investor Day, Zoho Marketing Plus – The Six Five Webcast

Talking SAP Sapphire, Marvell Acquires Tanzanite, Micron Investor Day, Zoho Marketing Plus. A new episode of The Six Five Webcast with hosts Patrick Moorhead and Daniel Newman....
May 16, 2022

New Solutions from ServiceNow Help Enterprises Advance Digital Transformation

Futurum principal analyst Shelly Kramer explores the three new innovations announced by ServiceNow at their Knowledge 2022 event, their potential impact, and the trend toward unified platforms that accelerate digital...
Groq Ushers In a New AI Compute Paradigm: The Language Processing Unit
May 16, 2022

Feedback Needs to Create Action

Customer loyalty
May 13, 2022

Reducing Customer Effort to Improve CX and Loyalty

May 12, 2022

Oracle Fusion Cloud’s Customer Data Integration Provides Unified View to Service Agents

Futurum principal analyst Shelly Kramer explores Oracle Cloud Fusion’s integration of Oracle Unity customer data into its Oracle Service application in an effort to provide customer service agents with a...
May 12, 2022

IBM and Amazon Web Services Sign Collaboration Agreement to Run IBM Software-as-a-Service on AWS

Futurum's principal analyst Daniel Newman dives into the recent collaboration agreement between IBM and Amazon Web Services (AWS). The agreement will provide clients with access to IBM’s software portfolio on...
May 11, 2022

T-Mobile and Cradlepoint Aim to Streamline Business Adoption of 5G FWA

Futurum’s Ron Westfall assesses why the T-Mobile Cradlepoint alliance can help streamline business adoption of 5G FWA services nationwide, boost differentiation of the T-Mobile Business Internet service offering, and provide...
May 10, 2022

Zoho Launches Zoho Marketing Plus, a Unified Marketing Platform Designed to Increase Effectiveness of Marketing Strategies

Futurum principal analyst Shelly Kramer covers the launch of Zoho Marketing Plus, Zoho’s unified marketing platform designed to help marketing teams more effectively collaborate, manage campaigns and campaign analysis, offer...
May 10, 2022

Kyndryl and Red Hat Announce Partnership to Advance IT Automation for Multicloud Infrastructure

Futurum analyst Steven Dickens provides his take on the recently announced partnership between Kyndryl and Red Hat. As hybrid cloud deployments start to happen at scale Global System Integrators are...
CX customer wins
May 10, 2022

New Customer Wins for Five9, ActionIQ, Vonage, Qualtrics, and Medallia

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