Category: Enterprise Software & Digital Workflows

Five9's Fusion Ecosystem
June 12, 2026

Can Five9’s Fusion Ecosystem Redefine the CX Platform Race?

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, examines how Five9's Fusion partner ecosystem deepens integrations with Salesforce, ServiceNow, and Epic to drive AI-powered omnichannel...
Adobe Q2 FY 2026: AI Demand Strengthens Results as Freemium Strategy Expands
June 12, 2026

Adobe Q2 FY 2026: AI Demand Strengthens Results as Freemium Strategy Expands

Futurum Research at The Futurum Group reviews Adobe’s Q2 FY 2026 earnings, focusing on AI product traction, the freemium acquisition pivot, and what the strategy implies for ARR and enterprise...
Can Zoho’s Nathu La Server Redefine Enterprise Stack Sovereignty and TCO for AI
June 12, 2026

Can Zoho’s Nathu La Server Redefine Enterprise Stack Sovereignty and TCO for AI?

The Futurum Group’s Keith Kirkpatrick and Brad Shimmin share their insights on Zoho’s Nathu La server, and discuss the impact on the SaaS market, end customers, and Zoho’s competitors....
Oracle Q4 FY 2026: AI Workloads Accelerate Cloud and Database Growth
June 12, 2026

Oracle Q4 FY 2026: AI Workloads Accelerate Cloud and Database Growth

Futurum Research reviews Oracle Q4 FY 2026 earnings, focusing on AI-driven cloud infrastructure growth, agentic AI commercialization moves, multicloud database traction, and FY 2027 outlook....
Aer Lingus Bets on Data Fluency Over Hype, Is This the Real Path to AI Scale?
June 12, 2026

Aer Lingus Bets on Data Fluency Over Hype, Is This the Real Path to AI Scale?

Aer Lingus redirects IT budget toward unified data platforms powered by Databricks, prioritizing data governance and literacy over trend-chasing. Industry data shows 73.6% of organizations increasing spend on analytical infrastructure—signaling...
Will ElevenLabs Avatars Redefine Video Creation for Enterprise Content Teams?
June 12, 2026

Will ElevenLabs Avatars Redefine Video Creation for Enterprise Content Teams?

ElevenLabs Avatars launches in ElevenCreative, enabling enterprises to generate talking-head videos with integrated voice and lip-sync automation, eliminating third-party tools and accelerating global content localization....
Data Gravity in the Age of AI Engineering the Mission-Critical Engine for Autonomous Workloads
June 11, 2026

Data Gravity in the Age of AI: Engineering the Mission-Critical Engine for Autonomous Workloads

In our latest report, Data Gravity in the Age of AI: Engineering the Mission-Critical Engine for Autonomous Workloads, completed in partnership with Oracle, Futurum Research explores why fragmented data architectures...
Can Databricks' Unified AI Platform Break the AML Productivity Ceiling?
June 11, 2026

Can Databricks’ Unified AI Platform Break the AML Productivity Ceiling?

Databricks launched an AI-augmented AML compliance platform consolidating 10+ siloed systems, delivering 8-10x faster case processing, 75% fewer false positives, and $50-150M in annual savings for financial institutions....
Agentic AI
June 9, 2026

Atos Bets Big on Microsoft Copilot: Will Secure Agentic AI Redefine Enterprise Standards?

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Atos' large-scale agentic AI deployment signals accelerating enterprise adoption of autonomous AI agents across regulated sectors....
Creatio's Unlimited Enterprise Goes All-In On Unlimited Pricing
June 9, 2026

Creatio’s Unlimited Enterprise Goes All-In On Unlimited Pricing

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Creatio's Unlimited Enterprise model eliminates per-user licensing constraints, forcing software vendors to rethink pricing in an AI-native...
Will Pega's Flat-Rate AI Model Force a Rethink of Token-Based Pricing in Enterprise Automation?
June 9, 2026

Will Pega’s Flat-Rate AI Model Force a Rethink of Token-Based Pricing in Enterprise Automation?

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Pega Infinity 26 eliminates unpredictable AI costs with outcome-based flat-rate pricing, reshaping enterprise automation investments....
Can Pega's Customer Engagement Studio Redefine Agentic AI for Marketing Leaders?
June 9, 2026

Can Pega’s Customer Engagement Studio Redefine Agentic AI for Marketing Leaders?

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Pega's Customer Engagement Studio uses agentic AI to unify marketing, accelerate campaigns, and enforce governance at enterprise...

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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