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Category: Enterprise Software & Digital Workflows

May 11, 2023

Salesforce and Accenture Announce Collaboration on an Acceleration Hub for Generative AI for CRM Technologies

The Futurum Group’s principal analyst Shelly Kramer examines the newly announced collaboration between Salesforce and Accenture to create an acceleration hub for gen AI for CRM tech, and shares thoughts...
May 11, 2023

IBM Launches watsonx: Powerful New Platform for AI Base Models

The Futurum Group’s Chief Analyst, Daniel Newman, shares his thoughts on IMB’s watsonx launch, a powerful new AI and data platform that brings advanced AI to enterprise clients and will...
May 10, 2023

Pure Storage adds MongoDB Enterprise Advanced into Portworx Data Services

Dave Raffo, senior analyst at Futurum Research (formerly known as Evaluator Group), covers the Pure Storage and MongoDB partnership that brings together a storage leader with one of the top...
May 10, 2023

IBM Lakehouse as Part of watsonx.data for AI and Analytics

Randy Kerns, senior strategist at Futurum Research (formerly known as Evaluator Group), shares his thoughts on IBM’s recent announcement of launching a new Lakehouse with watsonx.data, named IBM watsonx.data, a...
Randy Kerns
May 10, 2023

TTEC Holdings Announces Expanded Suite of Generative AI-Enabled CX Solutions

May 10, 2023

Designing Virtual Agents and Chatbots for Better Customer Engagements

May 9, 2023

IBM and Stony Brook University Selected to Anchor the New York Climate Exchange by the City of New York

The Futurum Group’s Shelly Kramer examines the selection of both IBM and Stony Brook University by the City of New York to anchor the New York Climate Exchange, an institution...
May 9, 2023

Five9 Renaming CCaaS Solution; Highlights New Customer Case Studies

Webex AI product enhancements
May 8, 2023

Cisco Focuses on Speedy Implementation and Complexity Reduction to Win Customers

May 8, 2023

BMC Updates Core Control-M Offering and Focuses on Expanding Orchestration Framework

The Futurum Group's Steven Dickens writes about the latest developments from BMC Software with the announcement of the latest version of the venerable Control-M solution. As enterprises look to streamline...
May 8, 2023

Zoho Unveils Zoho Apps, a New Suite of Offerings Designed to Attract and Assist Entrepreneurs and Solopreneurs

The Futurum Group’s president and chief evangelist Shelly Kramer shares thoughts on announcements from Zoho focused on serving the small to midmarket customer with Zoho Apps, a suite of offerings...
May 4, 2023

LivePerson Launches Generative AI Products and Tools

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