Category: Enterprise Software, & Digital Workflows

Futurum analysts Daniel Newman and Michael Diamond examine Poly’s most recent Fiscal Q4 2022 earnings and shed light on how the combined Poly and HP entity is positioned for growth and market share gains in the future.
Futurum analyst Michael Diamond discusses Microsoft’s recent Surface PC, the Surface Laptop Go 2, which is a budget-friendly notebook aimed at businesses and consumers wanting a notebook with great functionality that will not break the bank.
Customer Service Relying Completely on AI and Automation Offers Benefits, but Questions Remain
Futurum analysts Daniel Newman and Michael Diamond cover C3 AI’s most recent Fiscal Q4 2022 earnings and discuss how the firm’s revenues remain in positive territory despite supply chain and continued pressures from the Russian and Ukraine conflict.
Futurum Research analysts Daniel Newman and Todd R. Weiss dive into the latest Salesforce Q1 2023 earnings numbers, revealing the story behind the company’s 24 percent Q1 revenue growth and its earnings outlook for the rest of 2023.
Futurum analyst Michael Diamond looks at how Lenovo’s smartphone strategy is paying off for the firm as it isolates the 5G segment, coupled with what he sees in the future for rivals in the PC market.
Futurum analyst Michael Diamond takes a look at HP’s new Spectre and Envy notebooks, which feature 2-in-1 and clamshell form factors that offer hybrid or remote workers a more seamless experience which include more processing power, better collaboration, longer battery life, and increased security.
Futurum’s principal analyst Shelly Kramer covers news out of ServiceNow’s Knowledge 2022 event last week on the addition of Workplace Indoor Mapping wayfinding technology to the company’s Now Platform. This wayfinding tech is designed to enable employers to address the unique challenges of hybrid work environments and improve today’s employee experience — and it’s pretty cool.
Acquired Companies Include Back, Leanplum, Solvvy, and Troops.ai
Reports Discuss CDPs, AI Adoption, CX Programs, Real-Time Data Streams, and CX Investments
Automated Conversation Summaries and Analytics-Ready Data Input Can Help Agents Be More Productive
Futurum’s Ron Westfall examines how T-Mobile’s Advanced Network Solutions (ANS) launch benefits from its collaboration with Dell, Ericsson, and Nokia in delivering public network, hybrid mobile network, and private network options and capabilities as well as bolsters T-Mobile’s overall 5G private networks and mobile edge compute portfolio proposition.