Anthropic launches Claude for Small Business, embedding AI into QuickBooks, PayPal, and HubSpot. Though 78% of organizations plan increased AI investment, most allocate minimal budgets to practical automation....
You.com's Finance Research API achieves 87.29% accuracy through evidence arbitration and licensed data, demonstrating enterprise demand for trustworthy AI automation in financial workflows....
Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Freshworks' AI Agent Studio disrupts legacy ITSM vendors with native integrations, no-code deployment, and platform-first ServiceOps positioning....
Keith Kirkpatrick, VP and Research Director at Futurum covers the news from SAP Sapphire 2026, and discuss the impact of the company’s AI-focused announcements on the market and on ERP...
PyTorch 2.12 transforms from research tool to enterprise-ready platform with hardware-agnostic AI, unified graph APIs, 100x performance gains, and advanced quantization for production dominance....
Enterprise IT teams need more than features—LogicMonitor's unified telemetry and AI-driven Autonomous IT reduce complexity and costs across hybrid environments....
In our latest BEV Report, The Business Economic Value of Freshservice by Freshworks, completed in partnership with Freshworks, Futurum Research examines how enterprises migrating from large legacy ITSM platforms to...
Fernando Montenegro, Vice President & Practice Lead, Cybersecurity & Resilience at Futurum, Netskope's AgentSkope deploys agentic AI agents to automate security workflows, relieving analyst overload and addressing the SOC capacity...
Keith Kirkpatrick, VP & RD, Enterprise Software, and Brad Shimmin, VP & Practice Lead, Data Intelligence and Analytics, examine Microsoft Agent 365's general availability and analyze how the cross-platform control...
Keith Kirkpatrick, VP & Research Director at Futurum, covers major announcements from Day 2 at ServiceNow Knowledge 2026, and discusses their impact on SaaS vendors and end customers....
Futurum Research reviews Freshworks Q1 FY 2026 results, focusing on EX upmarket execution, Freddy AI Copilot attach trends, CX replatforming progress, and FY 2026 guidance....
Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Twilio's Next Generation Platform aims to be the foundational agentic layer for intelligent, memory-driven customer conversations at...
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