Menu

Category: Enterprise Software & Digital Workflows

Contact Center as a Service
November 1, 2022

Salesforce Introduces Contact Center Solution for Companies to Save on Costs

November 1, 2022

Zendesk Q3 Revenues Up 20% to $417M

Futurum analysts Daniel Newman and Michael Diamond discuss Zendesk’s recent Q3 2022 earnings results and what they mean for the company moving forward....
October 31, 2022

WebexOne 2022 – The Enhancements and Innovations Reveal Great Momentum in the Product Pipeline

Sean Spradling, Senior Analyst at Wainhouse Research, part of The Futurum Group family of companies, covers announcements coming out of the recent WebexOne 2022 event, with a focus on two...
October 27, 2022

SAP Q3 2022 Revenue Up 15% to 7.8B Euros as Cloud Rises 38%

Futurum analysts Daniel Newman and Todd R. Weiss provide their insights on SAP Q3 2022 earnings....
Customer data platform product announcements and platforms
October 25, 2022

Product and Partnership Announcements from mParticle, Oracle, Ikue, and Tealium

Background noise reduction for customer service
October 21, 2022

Background Noise Elimination a Key to Ensuring Good Interactions Through Voice

October 20, 2022

AnsibleFest 2022: Ansible Comes Into Its Own, the Power of Open Source Reigns, the Edge is Automated, and Ops-As-Code Goes Mainstream

Futurum senior analyst Steven Dickens provides his take on the latest announcements coming out of AnsibleFest 2022. As hybrid multi-cloud becomes the default operating model for many enterprises, the sheer...
October 19, 2022

Microsoft’s Dominance on Full Display in a Week Full of Industry News

Microsoft’s dominance was on full display in a week chock full of industry news. Wainhouse senior analyst Sean Spradling, part of The Futurum Group family of companies, breaks down the...
October 19, 2022

BoxWorks 2022

The Six Five team discusses Box's event, BoxWorks 2022....
October 19, 2022

Kyndryl IBM, and Microsoft

The Six Five team discusses the Kyndryl and Microsoft collaboration....
October 18, 2022

Making Hybrid Work, Work – The Six Five Summit Session

Making Hybrid Work, Work – The Six Five Summit Session...
Metaverse virtual contact center
October 18, 2022

Japan’s transcosmos and NTT Launch Demo of Virtual Contact Center in the Metaverse

Newsletter Sign-up Form

Get important insights straight to your inbox, receive first looks at eBooks, exclusive event invitations, custom content, and more. We promise not to spam you or sell your name to anyone. You can always unsubscribe at any time.

All fields are required






Thank you, we received your request, a member of our team will be in contact with you.