Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Epicor's Vertical AI stack delivers measurable ROI through domain-tuned agents that automate manufacturing, distribution, and retail workflows....
Keith Kirkpatrick, VP & Research Director at Futurum, covers the latest announcements from Relate, Zendesk’s annual conference, and discusses the impact Autonomous Service Workforce and outcome-based pricing may have on...
In this BEV Report, completed in partnership with IBM, Futurum Research explores how enterprise customers are using IBM watsonx Orchestrate to move beyond AI experimentation and generate measurable value through...
Anthropic's Stainless acquisition signals agentic AI is becoming enterprise reality, with 72% of organizations deploying solutions as competition among tech giants intensifies....
Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Miro's AI-First Canvas Bridge bridges the gap between individual productivity gains and organization-wide AI transformation....
Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Qualtrics' $6.75B acquisition of Press Ganey consolidates major healthcare datasets, positioning it to lead AI-driven experience management...
Internal dashboards show green lights while users face outages. LogicMonitor reveals why internet performance monitoring is essential for CIOs managing complex digital ecosystems....
Databricks expands Unity Catalog to enable external engines like Apache Spark and DuckDB to access managed Delta tables, eliminating enterprise data silos and reducing operational friction through open lakehouse architecture....
Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, examines how RingCentral's Customer Engagement Bundle for Microsoft Teams redefines unified communications by embedding AI-powered calling, receptionists,...
Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Canva and Claude's partnership transforms SMB marketing with AI-powered campaigns, challenging traditional creative agencies and legacy platforms....
Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, examines how Zoho Mail's Client Scripting feature embeds JavaScript automation directly into email workflows, enabling enterprises to...
Futurum Research reviews Cisco Q3 FY 2026 earnings, focusing on hyperscaler AI infrastructure demand, campus networking refresh momentum, and security positioning for agentic AI risks....
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