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Category: Ecosystems, Channels, & Marketplaces

personalized customer experience
April 21, 2022

Twilio: Investing in Digital Customer Engagement Boosted Revenue by 70%

CX travel and hospitality products and customers
April 12, 2022

Travel & Hospitality CX Announcements by Cendyn, mParticle, Spitch.ai, and Amadeus

travel experience personalization
March 23, 2022

Personalization in Travel & Hospitality

e-commerce optimization
March 15, 2022

Technology Providers Launch CommX, the Commerce Experience Collective

February 15, 2022

Adobe Launches New Mobile Capabilities in Journey Optimizer

February 1, 2022

Worldwide Social Media Ad Spending Soared to New Highs in 4Q 2021

January 27, 2022

Brands Must Rethink Customer Data Strategies as Website Cookies Are Retired

January 25, 2022

Using Content to Improve CX

January 13, 2022

CX in Gaming: Personalization and Customer Relationship Management

December 29, 2021

Mastercard to Acquire CX Personalization Firm Dynamic Yield

December 28, 2021

The Pitfalls of Over-Personalization with CX

December 28, 2021

CX Personalization and Optimization

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