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What we do
Business Economic Value
Data & Intelligence
Media Activation & Custom Projects
Research & Advisory
Testing, Labs & Validation
What we cover
2025 Research Agenda: Key Topics and Coverage Areas
Futurum Research 2025: Key Issues and Predictions
Artificial Intelligence Software and Tools
Channels and Go-to-Market
CIO Insights
Cybersecurity
Data Management and Analytics
DevOps and Application Development
Enterprise Applications
Intelligent Devices
Semiconductors
News and Insights
The Futurum Network
Insights
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Futurum Labs Research Library
Industry News
Vertical Insights
Technology Insights
Portfolio Companies
Signal65
Six Five Media
Tech Field Day
Techstrong
Visible Impact
Media
The View from Davos 2025
Techstrong Live Stream
Futurum Tech Webcast
The Six Five Webcast
The Main Scoop
™
Making Markets Podcast
Infrastructure Matters
The 5G Factor
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Category: Ecosystems, Channels, & Marketplaces
July 20, 2021
Sherril Hanson
Industry News
Funding Trends in CX
Data Intelligence, Analytics, & Infrastructure
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Ecosystems, Channels, & Marketplaces
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Enterprise Software, & Digital Workflows
July 6, 2021
Sherril Hanson
Industry News
Merger and Acquisition Activity in the CX Market is Unabated through the COVID-19 Pandemic
Data Intelligence, Analytics, & Infrastructure
,
Digital Leadership & CIO
,
Ecosystems, Channels, & Marketplaces
,
Enterprise Software, & Digital Workflows
June 29, 2021
Keith Kirkpatrick
Industry News
The Impact of BOPIS, BOSFS, and BORIS on Retail CX, and the Tech Needed to Effectively Deploy These Services
Data Intelligence, Analytics, & Infrastructure
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Ecosystems, Channels, & Marketplaces
June 28, 2021
Keith Kirkpatrick
Industry News
Deploying Tech to Ensure Good CX Amid a Travel & Hospitality Industry Labor Shortage
Ecosystems, Channels, & Marketplaces
January 28, 2021
Daniel Newman
Research Report
Experience 2030: Pulse Report — The Acceleration of Digital Engagement, Personalization and Trust
Digital Leadership & CIO
,
Ecosystems, Channels, & Marketplaces
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