Search
Login

Category: Ecosystems, Channels, & Marketplaces

Alex Gaw

Mastercard to Acquire CX Personalization Firm Dynamic Yield

Acquisition Will Help Brands Deliver Trusted and More Effective CX, Mastercard Says
Keith Kirkpatrick

The Pitfalls of Over-Personalization with CX

Clint Wheelock
Clint Wheelock

CX Personalization and Optimization

Market Drivers and Barriers, Market Sizing and Forecasts, and Case Studies Focused on the Adoption of Personalization & Optimization Within CX Platforms and Applications
Keith Kirkpatrick

The Power of Zero-Party Data

Alex Gaw

Capital One Is Nation’s No. 1 Bank in Customer Satisfaction, Says JD Power

Bank Claims Top Spot for Second Consecutive Year, Beating Eight Other National Banks
Alex Gaw

Dynamic Yield Report Finds Significant Advances This Year in Personalization

Most Companies Have Now Moved Forward From Basic Maturity Levels
shopping appointments cx
Keith Kirkpatrick

Using Appointment-Based Shopping to Improve CX

Alex Gaw

Personalization Is Important, but Marketers Face Many Obstacles

Marketers Are Challenged by Technical Issues and Legacy Infrastructure
Keith Kirkpatrick

B2B Personalization for CX Vendors

Alex Gaw

Acquia Study: Marketers Changed Digital CX Strategies While the Pandemic Raged On

Report Also Surveys Personalization and Privacy Issues
Alex Gaw

New Report Indicates that Funnels Miss Customer Interactions and Distort Data

Journey Maps Is a New Solution from Heap to Address the Issue
Alex Gaw

Restaurant Software Company Olo to Acquire Customer Personalization Provider Wisely

Broadened Platform Will Offer Restaurants an Expanded Portfolio of Solutions
Become a Client

The Futurum Group

(833) 722-5337

501 West Ave., Suite 2102
Austin TX 78701

Linkedin Youtube Facebook

Welcome to The Futurum Group

Login to The Futurum Group
Login to Futurum Intelligence Platform
Login to Futurum Labs Research Library

Thank you, we received your request, a member of our team will be in contact with you.