Category: Ecosystems, Channels, & Marketplaces

TeamViewer ServiceNow
July 27, 2026

How Will TeamViewer and ServiceNow Reshape Autonomous IT Operations?

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, examines how the TeamViewer ServiceNow partnership combines remote connectivity with workflow automation to reshape autonomous IT operations...
payment platform
July 27, 2026

How GRYPHLINE’s Partnership with Adyen Transforms Gaming Payments

Adyen's selection by GRYPHLINE as its payment platform validates Adyen's API-first strategy, as enterprises prioritize integration capabilities in technology investments....
July 27, 2026

How GRYPHLINE’s Partnership with Adyen Transforms Gaming Payments

Adyen's selection by GRYPHLINE as its payment platform validates Adyen's API-first strategy, as enterprises prioritize integration capabilities in technology investments....
How Genesys and AWS Are Redefining AI-Driven Customer Engagement
July 24, 2026

How Genesys and AWS Are Redefining AI-Driven Customer Engagement

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Genesys Cloud's expanded AWS partnership leverages agentic AI to transform enterprise customer engagement and enable autonomous interactions...
July 24, 2026

How Genesys and AWS Are Redefining AI-Driven Customer Engagement

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Genesys Cloud's expanded AWS partnership leverages agentic AI to transform enterprise customer engagement and enable autonomous interactions...
July 24, 2026

Conduent’s AI-Powered CX Platform: A Major shift for Customer Engagement?

Conduent sells its tolling business to Quarterhill for $70M to redirect resources toward AI platform services, capitalizing on surging demand as the AI market projects to reach $25.7B by 2026....
AI platform
July 24, 2026

Conduent’s AI-Powered CX Platform: A Major shift for Customer Engagement?

Conduent sells its tolling business to Quarterhill for $70M to redirect resources toward AI platform services, capitalizing on surging demand as the AI market projects to reach $25.7B by 2026....
July 23, 2026

Can PyTorch Foundation’s Multi-Project Strategy Reinvent Open Source AI?

The PyTorch Foundation's April 2025 expansion into a six-project open-source hub signals a strategic pivot to govern the full AI lifecycle under a single vendor-neutral umbrella, directly addressing enterprise deployment...
PyTorch Foundation's Multi-Project
July 23, 2026

Can PyTorch Foundation’s Multi-Project Strategy Reinvent Open Source AI?

The PyTorch Foundation's April 2025 expansion into a six-project open-source hub signals a strategic pivot to govern the full AI lifecycle under a single vendor-neutral umbrella, directly addressing enterprise deployment...
July 23, 2026

BlueAlly and NetBox Labs Forge Strategic Alliance to Enhance AI Solutions

BlueAlly Technology Solutions and NetBox Labs partner to embed infrastructure intelligence into automation, targeting federal agencies, educational institutions, and enterprises in a market projected to reach $41.8 billion by 2029....
NetBox Labs
July 23, 2026

BlueAlly and NetBox Labs Forge Strategic Alliance to Enhance AI Solutions

BlueAlly Technology Solutions and NetBox Labs partner to embed infrastructure intelligence into automation, targeting federal agencies, educational institutions, and enterprises in a market projected to reach $41.8 billion by 2029....
Sword Group
July 23, 2026

Sword Group’s Q2 2026 Results Highlight Strong Growth Amid Market Challenges

Sword Group delivered €97.0m in Q2 2026 revenue with 13.7% organic growth, capitalizing on accelerating AI consulting demand. Channel partners cite AI software and consulting as top growth drivers in...

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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