Category: CIO & Technology Buyers

March 2, 2022

Holiday Inn Leverages Fast, Actionable Feedback to Safely Reopen Resorts

March 2, 2022

7-Eleven Improves Case Efficiency by Prioritizing Customer Feedback

Employee experience feedback
March 2, 2022

Customer Insights and Feedback Empowers the EX-CX Link

March 1, 2022

MWC 2022: Qualcomm and the Metaverse

Futurum analyst Michael Diamond covers Qualcomm CEO Cristiano Amon’s announcement in his MWC 2022 keynote of a partnership with ByteDance, TikTok’s parent company, coupled with insight on his vision on...
March 1, 2022

MWC 2022: Amdocs Digital Services Expansion Accentuates Amdocs Mission to Spur Cloud Journeys

Amdocs expands Amdocs Digital Services capabilities with the aim of assisting and accelerating communications service provider and media organization cloud journeys. Futurum’s Ron Westfall assesses why Amdocs Digital Services expansion,...
March 1, 2022

Lenovo Group on the Upswing: Posts Its First $20B Quarter for Revenue and a 62% YoY Increase in Net Income to a Record $640M

Futurum Research analysts Daniel Newman and Todd R. Weiss dive into Lenovo's recent Q3 2021/2022 earnings report and look at how the Chinese company has established a solid business footing...
Alchemer Customer Feedback Platform
March 1, 2022

Alchemer’s Customer Feedback Platform Finds Favor with Amdocs

Lucid Motors case study
February 28, 2022

Lucid Motors: Using Immersive Tech to Create Excellent CX

February 28, 2022

Treasure Data Releases a Customer Journey Orchestration Solution

Futurum's principal analyst Daniel Newman covers Treasure Data's launch of the Treasure Data Journey Orchestration tool offering insights into how this will help marketers make the most of their customer...
February 28, 2022

Lenovo Earnings Report

The Six Five team dives into the latest Lenovo earnings report....
February 28, 2022

HPE and Qualcomm to Partner

The Six Five team discussed the HPE and Qualcomm partnership....
February 28, 2022

MWC Expectations – The Preview

The Six Five team gives a preview of what they expect from MWC 2022....

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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