Category: CIO & Technology Buyers

Get Real About Cyber Resilience with Veritas - Futurum Tech Webcast
November 29, 2023

Get Real About Cyber Resilience with Veritas – Futurum Tech Webcast

The Futurum Group’s Camberley Bates is joined by Simon Jelley, GM, Data Protection as a Service and Chris Wiborg, VP Product and Solutions Marketing at Veritas for a conversation on...
Amazon to Provide Free AI Skills Training to 2 Million Workers by 2025
November 29, 2023

Amazon to Provide Free AI Skills Training to 2 Million Workers by 2025

Todd R. Weiss, Senior Analyst with The Futurum Group, shares his insights about the move by Amazon to provide free AI skills training to 2 million workers by 2025 as...
Acknowledging the Impact of Agent Experience on Customer Experience
November 29, 2023

Acknowledging the Impact of Agent Experience on Customer Experience

In our latest Research Brief, Acknowledging the Impact of Agent Experience on Customer Experience, completed in partnership with Local Measure, we discuss the drivers of agent frustration and burnout, the...
Driving Revenue, Customer Loyalty, and Retention via a Modern Contact Center
November 29, 2023

Driving Revenue, Customer Loyalty, and Retention via a Modern Contact Center

In our latest Research Brief, Driving Revenue, Customer Loyalty, and Retention via a Modern Contact Center, completed in partnership with Local Measure, we discuss the reasons why so many contact...
When It Comes to Customer Experience, Application Experience Matters
November 28, 2023

When It Comes to Customer Experience, Application Experience Matters

Sherril Hanson, Senior Analyst at The Futurum Group, breaks down research results from Cisco focusing on digital and application experience and increased consumer expectations in this area....
Private 5G Networks – MSP Specialists
November 28, 2023

Market Insight Report: Private 5G Networks – MSP Specialists

In our latest Market Insight Report, Private 5G Networks – MSP Specialists, we take a deep dive into why private 5G Networks are gaining momentum as enterprises prioritize coverage, performance,...
5G Factor: Telco GenAI Blooming
November 28, 2023

5G Factor: Telco GenAI Blooming

The Futurum Group’s Ron Westfall and Todd R Weiss review key telco GenAI developments such as Netcracker’s introduction of its GenAI Telco solution, the Amdocs NVIDIA GenAI partnership, and SKT...
HP Q4 2023 Earnings Point to Market Recovery for the PC Segment
November 28, 2023

HP Q4 2023 Earnings Point to Market Recovery for the PC Segment

Olivier Blanchard, Research Director at The Futurum Group, shares his insights on the HP Q4 2023 earnings, which suggest a rebound for PCs in 2024 despite persistent market headwinds....
The Six Five Insider at IBM Analyst Day with Rob Thomas and Dr Dario Gil
November 28, 2023

The Six Five Insider at IBM Analyst Day with Rob Thomas and Dr. Dario Gil

On this episode of The Six Five – Insider, hosts Daniel Newman and Patrick Moorhead welcome IBM’s Rob Thomas, SVP IBM Software and CCO and Dr. Dario Gil, SVP and...
Gen AI: A Cloudera Customer Perspective - Six Five On the Road
November 28, 2023

Gen AI: A Cloudera Customer Perspective – Six Five On the Road

On this episode of The Six Five – On The Road, hosts Daniel Newman and Patrick Moorhead welcome Cloudera’s Cindy Maike for a conversation on the customer perspective on generative...
The Enterprise-Wide Benefits of a Comprehensive Data Platform
November 27, 2023

The Enterprise-Wide Benefits of a Comprehensive Data Platform

The Futurum Group research report, “The Enterprise-Wide Benefits of a Comprehensive Data Platform,” analyzes enterprise data platform requirements and how businesses can best approach the search for a solution that...
AI Systems and Data Protection Market Development - Infrastructure Matters, Episode 21
November 27, 2023

AI Systems and Data Protection Market Development – Infrastructure Matters, Episode 21

In this episode of Infrastructure Matters, hosts Krista Macomber, Steven Dickens and Camberely Bates discuss announcements and insights from a number of recent vendor and industry events, including Microsoft Ignite,...

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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