Category: AI Platforms

SAP Bets Tabular AI Is the Core of the Autonomous Enterprise
October 5, 2026

SAP Bets Tabular AI Is the Core of the Autonomous Enterprise

SAP makes TabPFN-3.5 Plus generally available in SAP AI Core, leveraging Tabular AI to deliver instant, training-free predictions on structured business data for cash flow forecasting, payment delays, and supplier...
Scalian Names First CAIO to Scale AI in Critical Engineering
October 5, 2026

Scalian Names First CAIO to Scale AI in Critical Engineering

Scalian has named Clément Charruel as its first Chief AI Officer, positioning the engineering services firm to compete in a $344B software lifecycle engineering market by embedding AI across critical...
Zendesk's New CFO Is Built for the Billion-Dollar AI Bet
October 2, 2026

Zendesk's New CFO Is Built for the Billion-Dollar AI Bet

Zendesk appoints Rachita Sundar as CFO to drive financial discipline behind its AI-first strategy, leveraging her proven success scaling AI transitions to translate agentic CX ambitions into measurable growth....
IFS Bets on Saudi Arabia's Industrial AI Opportunity
October 2, 2026

IFS Bets on Saudi Arabia's Industrial AI Opportunity

Keith Kirkpatrick, Vice President, Research, at Futurum, IFS's partnership with Riyadh-based Echelon positions industrial AI to capture surging enterprise demand in Saudi Arabia's $1.1 trillion economy....
ServiceNow Flow: Can a One-Day Deploy Reshape Enterprise ITSM?
October 2, 2026

ServiceNow Flow: Can a One-Day Deploy Reshape Enterprise ITSM?

ServiceNow launched Flow on October 1, 2026, an AI-native conversational service desk requiring zero infrastructure and instant deployment, targeting AI-native teams and signaling a strategic defense against emerging challengers....
TCS Turns Best Buy's India GCC Into an AI Capability Center
October 2, 2026

TCS Turns Best Buy's India GCC Into an AI Capability Center

TCS and Best Buy announced a multi-year agreement to transition Best Buy's India Global Capability Center into an AI-native hub using TCS's Global Value & Innovation Centres framework, reflecting enterprise...
Qodo 3.0 Puts Governance at the Center of Agentic Code
October 2, 2026

Qodo 3.0 Puts Governance at the Center of Agentic Code

Qodo 3.0 fills a critical enterprise gap with governance-first AI agent code management, offering PR Triage, Agentic Toolbox, and analytics to address hallucination and reliability concerns cited by 55.4% of...
FTI Bets on AI Governance Demand With Morris Healthcare Hire
October 2, 2026

FTI Bets on AI Governance Demand With Morris Healthcare Hire

FTI Consulting appoints Christina Morris as Senior Managing Director to capitalize on surging demand for AI governance in software lifecycle engineering, a market projected to grow from $235B to $344B...
Shopify Canvas: Agentic AI Collapses the Custom Store Barrier
October 2, 2026

Shopify Canvas: Agentic AI Collapses the Custom Store Barrier

Shopify's Canvas platform uses agentic AI to let merchants co-build fully customized online stores with Sidekick in 20 minutes, dramatically compressing the traditional two-week developer timeline....
Approov Bets on Red-Team Science to Outpace AI-Driven API Attacks
October 2, 2026

Approov Bets on Red-Team Science to Outpace AI-Driven API Attacks

Approov launches a 30-month Knowledge Transfer Partnership with Edinburgh Napier University to build AI-resilient mobile security defenses for APIs, addressing the 48.8% of organizations experiencing API attacks....
AI Proves Value, But Only 13% of Organizations Scale It
October 2, 2026

AI Proves Value, But Only 13% of Organizations Scale It

BearingPoint's global study of 1,050 C-suite executives reveals a critical gap: while 73% of organizations report measurable AI impact, only 13% have successfully scaled their initiatives. Organizational discipline, not technology,...
Modal Clusters GA: Serverless Multi-Node GPUs for Every Enterprise
October 2, 2026

Modal Clusters GA: Serverless Multi-Node GPUs for Every Enterprise

Modal's general availability of Clusters delivers serverless multi-node GPU compute with InfiniBand RDMA connectivity, democratizing petaFLOP-scale AI workloads for enterprises moving from experimentation to production deployment....

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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