Category: AI Platforms

Cloud artificial intelligence
October 5, 2022

Genesys Launches Cloud AI Experience for Customer and Employee Journeys

October 4, 2022

Data: Safe, Fast, Trusted with Intelligent Automation – The Six Five Summit Sessions

Data: Safe, Fast, Trusted with Intelligent Automation – The Six Five Summit Sessions...
September 28, 2022

Ericsson Smartly Targets Mobile Network Efficiency and Resilience with Service Continuity AI App Suite

Futurum’s Ron Westfall examines why Ericsson’s introduction of its Service Continuity AI app suite can provide the automation capabilities that CSPs require to improve overall network efficiency and resiliency across...
September 27, 2022

Zendesk’s Intelligent Triage and Smart Assist Launches — Featuring Functionality Designed to Speed Customer Support Resolutions

Futurum’s Shelly Kramer covers Zendesk maximizing machine learning to improve the features of its platforms with customer sentiment and intent functionality with its newly launched Intelligent Triage and Smart Assist....
September 23, 2022

Lenovo Debuts Broad Server, Storage, Edge, Cloud Updates

Futurum analyst Todd R. Weiss dives in as Lenovo debuts broad server, storage, edge, and cloud updates across its product portfolio in a major refresh that crosses over more than...
September 22, 2022

NVIDIA GTC 2022 Debuts New Omniverse Metaverse Tools

Futurum analyst Todd R. Weiss examines how NVIDIA GTC 2022 debuts new Omniverse metaverse tools that offer broad new capabilities for metaverse-curious enterprises....
September 19, 2022

Implementing AI Applications for Your Digital Transformation – The Six Five Summit Sessions

Implementing AI Applications for Your Digital Transformation – The Six Five Summit Sessions...
September 16, 2022

Lenovo AI Innovators Program: Vaulting Partners into Consultative Greatness

Futurum analyst Michael Diamond discusses Lenovo’s recently announced Lenovo AI Innovators program designed to help its partners drive artificial intelligence solutions into their end-customers environments....
September 14, 2022

Oracle Deploys MySQL HeatWave on Amazon and Scorches AWS on its Own Cloud

Futurum’s Ron Westfall examines why the new Oracle MySQL HeatWave on AWS solution provides the single database platform that fulfills topmost customer transaction processing, analytics, and machine learning demands and...
September 13, 2022

Embed AI into your Contact Center for a More Human Experience – The Six Five Summit Sessions

Embed AI into your Contact Center for a More Human Experience - The Six Five Summit Sessions...
September 12, 2022

The Evolution and Growth of Enterprise AI-based Apps – Futurum Tech Webcast Interview Series

On this special episode of the Futurum Tech Webcast – Interview Series principal analyst and host Daniel Newman was joined by Ed Abbo, President and Chief Technology Officer at C3...
September 9, 2022

NVIDIA H100 MLPerf 2.1 AI Performance Results Are Impressive

Futurum analyst Todd R. Weiss explains why NVIDIA H100 MLPerf 2.1 AI performance results are impressive in the latest round of AI inferencing benchmark testing for data centers and edge...

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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