Category: AI Platforms

Virginia's Medicaid Modernization: A Strategic Win for Conduent
August 7, 2026

Virginia’s Medicaid Modernization: A Strategic Win for Conduent

Conduent's Virginia Medicaid contract win reflects rising demand for AI-enabled public-sector IT services, with 84.5% of channel partners expecting AI to drive 2026 growth....
Allgeier SE's 10% Revenue Growth Signals Strong Demand for AI Solutions
August 7, 2026

Allgeier SE’s 10% Revenue Growth Signals Strong Demand for AI Solutions

Allgeier SE's 10% H1 2026 revenue growth significantly outpaces European peers, driven by surging AI software and consulting demand, yet questions remain about sustaining this momentum through hyperscaler partnerships....
Is the AI Data Center Gold Rush Unsustainable?
August 7, 2026

Is the AI Data Center Gold Rush Unsustainable?

AI's rapid expansion is causing execution failures in data centers, with 92% of operators facing accelerated timelines and power shortages, leading to costly delays and reworks....
Epicor Prism Launches: A Major shift for Supply Chain AI Integration?
August 6, 2026

Epicor Prism Launches: A Major shift for Supply Chain AI Integration?

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, examines how Epicor Prism's embedded AI agents are reshaping supply chain operations for manufacturers and distributors across...
Shopify's 34% Revenue Surge Signals Strong Market Resilience Amid AI Growth
August 6, 2026

Shopify’s 34% Revenue Surge Signals Strong Market Resilience Amid AI Growth

Shopify's commerce platform achieved 34% revenue growth in Q2 2026, validating AI-embedded commerce as a critical enterprise software category. The results position Shopify within a $423.6B market projected to reach...
Concentrix and Currys Redefine Customer Engagement with NiCE Award Win
August 6, 2026

Concentrix and Currys Redefine Customer Engagement with NiCE Award Win

Concentrix and Currys won the NiCE 2026 International CX Excellence Award for using AI-powered engagement orchestration to achieve double-digit satisfaction gains and faster resolution times....
Klaviyo's Q2 Surge: Is the Autonomous B2C CRM Strategy Paying Off?
August 6, 2026

Klaviyo’s Q2 Surge: Is the Autonomous B2C CRM Strategy Paying Off?

Klaviyo's strong Q2 2026 results validate its autonomous B2C CRM strategy, demonstrating that AI-native architectures are gaining significant enterprise traction as buyers prioritize generative AI and agentic automation in their...
August 5, 2026

Orchestrating IT at Global Scale How IBM Consulting Enabled Nestlé’s AI-Driven Delivery Model

In our latest case study, Orchestrating IT at global scale: How IBM Consulting enabled Nestlé's AI-driven delivery model, completed in partnership with IBM, Futurum Research examines how Nestlé consolidated a...
August 5, 2026

IBM as Client Zero: How IBM Built an Enterprise AI Orchestration Model at Global Scale

In our latest case study, IBM as Client Zero: How IBM built an enterprise AI orchestration model at global scale, completed in partnership with IBM, Futurum Research examines how IBM...
August 5, 2026

The Orchestrator: Who’s Conducting Your Enterprise?

In our latest thought leadership report, The Orchestrator: Who’s Conducting Your Enterprise?, completed in partnership with IBM, Futurum Research examines why AI capability has outpaced enterprise coordination – and why...
Salesforce's Agentforce Deployment: A Major shift for Military HR Operations?
August 5, 2026

Salesforce’s Agentforce Deployment: A Major shift for Military HR Operations?

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, examines how Salesforce's groundbreaking Agentic Enterprise deployment at U.S. Army HRC demonstrates secure AI operations at scale,...
August 5, 2026

Salesforce’s Agentforce Deployment: A Major shift for Military HR Operations?

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, examines how Salesforce's groundbreaking Agentic Enterprise deployment at U.S. Army HRC demonstrates secure AI operations at scale,...

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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