Category (Intelligence): Workplace Collaboration Applications & Platforms

September 20, 2022

Market SpotCheck: Cloud & On-Premises Calling Statistics – CY Q2 2022 (April – June 2022)

This quarterly SpotCheck tracks the enterprise calling market. Data covers units and revenues of Cloud Calling licenses and On-Premises IP Calling licenses based on quarterly shipment reports provided by the...
September 19, 2022

Market SpotCheck: Online Meetings – CY Q2 2022

This quarterly market SpotCheck tracks the Online Meetings (OM) market. Data covers licenses and revenues of online meeting providers based on data received from the vendors or estimated by The...
August 3, 2022

End User Insight – Personal Online Meeting Services – Q3 2022 (Germany & France)

Survey of Monthly Active Users of Online Meeting Services in France and Germany – Providers, Usage, Preferences, and Satisfaction In CY Q3 2022, The Futurum Group surveyed 200 monthly active...
June 16, 2022

Market SpotCheck: Cloud & On-Premises Calling Statistics – CY Q1 2022

This quarterly SpotCheck tracks the enterprise calling market. Data covers units and revenues of Cloud Calling licenses and On-Premises IP Calling licenses based on quarterly shipment reports provided by the...
June 15, 2022

Market SpotCheck: Online Meetings – CY Q1 2022

This quarterly market SpotCheck tracks the Online Meetings (OM) market. Data covers licenses and revenues of online meeting providers based on data received from the vendors or estimated by The...
CX surveys and research studies
May 1, 2022

State of the Market 2022 – Visual Collaboration Software

A year-in-review summary of the visual collaboration market from an analyst, vendor, and enterprise perspective. This report details the worldwide market for visual collaboration software including licensing through 2021 and...
April 27, 2022

Online Meetings – 2022 Market Sizing & 5-year forecast

This report delivers a market sizing, 5-year forecast, and vendor ranking of the worldwide online meeting market. The Futurum Group’s forecast provides insight on the following: Online Meeting Revenue and...
April 27, 2022

Use, Preferences, and Plans for Phone Services by Enterprise Users – Q2 2022

Online Survey of Users in the US and UK. Today’s workforce has many options to communicate – IM, Team Collaboration, online meeting services, peer-to-peer calling (phone), and in-person. But what...
April 26, 2022

Meeting Service Video Quality Assessment

Testing video quality using a no-reference quality assessment model in a point-to-point video call. Over the last 24 months, nearly every meeting service vendor has made dramatic improvements in features,...
April 5, 2022

Market SpotCheck: Online Meetings – CY Q4 2021 & Full Year

This quarterly market SpotCheck tracks the Online Meetings (OM) market. Data covers licenses and revenues of online meeting providers based on data received from the vendors or estimated by The...
April 1, 2022

Enterprise Calling – Market Sizing & 5-Year Forecast – 2022

Cloud Calling & On-Premises Calling Market Size & Forecast for Worldwide, North America, EMEA, Asia Pacific, and Rest of World. This report delivers a market sizing, 5-year forecast, and vendor...
March 18, 2022

Market SpotCheck – Enterprise Calling Statistics – Q4 & Full Year 2021

Calendar Year Q4 2021 (October through December 2021) This quarterly SpotCheck tracks the enterprise calling market. Data covers units and revenues of Cloud Calling licenses and On-Premises IP Calling licenses...

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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