January 8, 2024
Sherril Hanson, Senior Analyst at The Futurum Group, looks at new enhancements coming to Microsoft Viva, including the announcement of a private preview launch of Microsoft Copilot in Viva Glint....
December 27, 2023
Sherril Hanson, Senior Analyst at The Futurum Group, provides insights into DISQO’s 2024 Consumer Trends Report, tying the results to critical CX focus areas to keep customers satisfied and loyal....
December 21, 2023
Sherril Hanson, Senior Analyst at The Futurum Group, chats with Quantum Workplace, digging into the company’s acquisition of Talent Keepers, which deepens Quantum’s capabilities and contributes to its plan for...
December 20, 2023
Sherril Hanson, Senior Analyst at The Futurum Group, shares insights from Verint’s Analyst Days event, including information shared about the company’s growing number of specialized bots....
December 20, 2023
Sherril Hanson, Senior Analyst at The Futurum Group, reviews recent research from people management software provider Lattice that points to a disconnect between HR teams and C-level executives....
December 19, 2023
Sherril Hanson, Senior Analyst at The Futurum Group, is joined by Tom Libretto, President of Workhuman to discuss employee experience and the ROI of employee rewards and recognition....
December 15, 2023
Sherril Hanson, Senior Analyst at The Futurum Group, shares insights from Genesys’ annual update on its Workforce Engagement Management solution, which has been showing steady customer growth and deepening usage....
