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Author: Shelly Kramer

April 6, 2023

Cisco Introduces New AI Capabilities in Webex Suite at Enterprise Connect 2023

Futurum’s Shelly Kramer explores the new AI-powered Cisco Webex Suite functionality announced at Enterprise Connect 2023. Designed to enhance the hybrid work experience by facilitating seamless collaboration experiences, these updates,...
April 6, 2023

Italy DPA Announces Ban of OpenAI’s ChatGPT, Will Other EU Countries Follow Suit?

Futurum’s Shelly Kramer covers Italy’s recent ban of OpenAI’s ChatGPT, what’s driving that ban, and what that could potentially mean for other countries in the EU....
April 5, 2023

What Makes Partner Ecosystems So Critical in Today’s Business Environment: A Conversation with Five9’s Thomas John

In this episode of the Futurum Tech Webcast, Futurum’s Shelly Kramer has a conversation with Thomas John, VP of Partner Sales International for Five9, exploring the role that partner ecosystems...
April 4, 2023

EPOS Announces Release of the IMPACT 1000, a New Headset Designed to Reduce Brain Fatigue

The Futurum Group’s Shelly Kramer covers news out of Enterprise Connect 2023 from EPOS on the release of a new addition to the EPOS IMPACT line, the EPOS IPMACT 1000....
April 3, 2023

Futurum Live! From the Show Floor at Enterprise Connect 2023 with Salesforce’s Ryan Nichols, SVP & GM Contact Center

At Enterprise Connect 2023 held in Orlando this week, Futurum’s Shelly Kramer sat down with Salesforce’s Ryan Nichols, SVP & GM of Contact Center as part of our Futurum Live!...
April 3, 2023

Salesforce’s Sameer Abhinkar featured on Futurum Live! From the Show Floor at Enterprise Connect 2023 Discussing Einstein GPT

Futurum’s Shelly Kramer sat down with Salesforce’s Sameer Abhinkar, Director Product Management, Service Cloud Einstein as part of our Futurum Live! From the Show Floor video interview series for a...
March 31, 2023

Futurum Live! From the Show Floor at Enterprise Connect 2023 with Zoom’s Gary Sorrentino

Futurum’s Shelly Kramer sits down for a chat as part of our Futurum Live! From the Show Floor video series interviews with Zoom Global CIO Gary Sorrentino for a conversation...
March 30, 2023

Enterprise Connect 2023: Live from the Show Floor Conversation with Webex by Cisco’s VP Solutions & Product Marketing Geoff Huang

In this episode of our Live! From the Show Floor video series at Enterprise Connect 2023 in Orlando, Futurum’s Shelly Kramer sits down with Geoff Huang, VP Solutions & Product...
March 29, 2023

5G Factor Video Research Note: What is Juniper Cloud Metro and why is it important to the 5G ecosystem?

Shelly Kramer and Ron Westfall discuss the 5G ecosystem and how Juniper's Cloud Metro represents substantial growth potential, especially when it comes to enterprise data....
March 28, 2023

Zoom Announces Expansion of Zoom IQ, a Smart Companion, at Enterprise Connect 2023

Futurum principal analyst Shelly Kramer takes a look at the new AI-powered features in Zoom IQ announced at this week’s Enterprise Connect 2023, which automates many manual meeting tasks, increasing...
March 28, 2023

Zoom Introduces Innovative Tools at Enterprise Connect 2023 to Enhance Collaboration and Communication

Futurum principal analyst Shelly Kramer takes a look at some of the new innovative tools for remote workers that Zoom announced at Enterprise Connect 2023 to enhance collaboration, foster teamwork,...
March 27, 2023

New Research on the B2B Digital Buyers’ Journey and the Forces Shaping the Future of Enterprise Procurement

In this episode of the Futurum Tech Webcast, Futurum’s Shelly Kramer talks with Carsten Storm, Head of Marketplace for the SAP Digital Experiences team, about the changing B2B digital buyers’...

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