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Author: Shelly Kramer

IoT Analytics at the Edge
December 17, 2019

IoT Analytics at the Edge

What is edge computing and how does it improve our lives? That’s what this on-demand webinar from SAS—called IoT Analytics at the Edge: Faster, Cheaper and Smarter—explores....
A Non-Geek’s A-to-Z Guide to the Internet of Things
December 17, 2019

A Non-Geek’s A-to-Z Guide to the Internet of Things

Defining the Internet of Things (IoT) isn’t easy which is why SAS defined 101 IoT terms in this helpful guide A Non-Geek’s A-to-Z Guide to the Internet of Things. Check...
The Internet of Things: What it is and Why it Matters
December 17, 2019

The Internet of Things: What it is and Why it Matters

SAS created an excellent resource on the IoT to help businesses better understand what it is, how it’s impacting our world, and why this technology matters for the future....
December 9, 2019

Experience 2030: The Future of Customer Experience is Now–Futurum Tech Podcast

In this episode of the Futurum Tech Podcast, fellow analyst Fred McClimans and I took a quick run through our recently published research report done in partnership with SAS, Experience...
Why a Service Provider Makes All the Difference for Your AI Projects
December 5, 2019

Why a Service Provider Makes All the Difference for Your AI Projects

AI is taking over the world, or at the very least, our business budgets, but that doesn’t spell success. Learn how a service provider can be the difference maker....
New Research: 2019 B2B Digital Buyers’ Journey
December 5, 2019

New Research: 2019 B2B Digital Buyers’ Journey

Our newest research report, done in partnership with SAP, takes a deep dive into the trends, practices, challenges, and behaviors relating to the digital buying of enterprise software solutions. We...
The Problem With IT Service Desk Automation Isn’t the Technology — Why Service is a Critical Offering
December 4, 2019

The Problem With IT Service Desk Automation Isn’t the Technology — Why Service is a Critical Offering

Service desk technology is great, except when it’s not. The problem with service desk automation isn’t the technology, it’s a lack of focus on what really matters: The service part...
What’s Next for Tech? 2020 Predictions
December 3, 2019

What’s Next for Tech? 2020 Predictions

What’s next for tech? Catch my upcoming webinar with the team at Pega on Dec. 17th and see what’s new (and what we expect in 2020) as it relates to...
Exploring the Challenges and Opportunities with AI
December 3, 2019

Exploring the Challenges and Opportunities with AI

Much like data in and of itself, AI presents businesses with both challenges and opportunities. And that’s what we set out to explore in partnership with the team at Atos....
November 19, 2019

The State of Automation: RPA, AI, and Intelligent Automation–Futurum Tech Podcast

This week’s episode of Futurum Tech Podcast we shared insights from our research report The State of Automation 2019: RPA, AI, and Intelligent Automation, done partnership with Automation Anywhere. We...
October 31, 2019

The State of Automation 2019: RPA, AI, and Intelligent Automation

Amazon is Changing the Returns Game, Without Consumers Even Noticing
October 20, 2019

Amazon is Changing the Returns Game, Without Consumers Even Noticing

Amazon is changing the returns game, largely without consumers even noticing. In fact, I predict the ecommerce giant is also working to change the ecommerce delivery game as well, and...

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