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Author: Sean Spradling

Sean Spradling

WebexOne 2022 – The Enhancements and Innovations Reveal Great Momentum in the Product Pipeline

Sean Spradling, Senior Analyst at Wainhouse Research, part of The Futurum Group family of companies, covers announcements coming out of the recent WebexOne 2022 event, with a focus on two enhancements and innovations he points to as evidence of great momentum in the company’s product pipeline.
Sean Spradling

Microsoft’s Dominance on Full Display in a Week Full of Industry News

Microsoft’s dominance was on full display in a week chock full of industry news. Wainhouse senior analyst Sean Spradling, part of The Futurum Group family of companies, breaks down the latest announcements in the tech world.
Sean Spradling

Meta Connect 2022 Event: Meta and Crayta are About to Hit a Major Milestone in the Birth of the Open Metaverse

Sean Spradling, senior analyst at Wainhouse, a Futurum Group Company, covers the Meta Connect 2022 event that kicks off today, and why the Meta and Crayta sessions should maybe make your “must see” list of event sessions because they could be hitting a major milestone as it relates to the birth of the open metaverse.
Sean Spradling

GoTo Miradore Acquisition Closes: GoTo Continues Build Out of IT Support Solution and Increasing the Value of Their Bundle

Wainhouse senior analyst Sean Spradling, part of The Futurum Group of companies, covers the closing of the GoTo Miradore acquisition and what he sees ahead for GoTo and its customers.
Sean Spradling

Market SpotCheck: Online Meetings – CY Q2 2022

This quarterly market SpotCheck tracks the Online Meetings (OM) market. Data covers licenses and revenues of online meeting providers based on data received from the vendors or estimated by The Futurum Group from known data points (previous license counts, revenue reports, private briefings, publicly available information, and growth percentages.) The Futurum Group does not publish data for individual vendors or their market shares but does provide vendor ranking based on the number of licenses.: 8x8 (includes Fuze), Adobe, Avaya, Cisco WebEx, Dialpad, Google, GoTo, Microsoft, Mitel, Pexip, PGi, RingCentral, Verizon/Bluejeans, Vonage, Zoom. This report covers the following regions: North America, EMEA, Asia Pacific, and Latin America.
Sean Spradling

End User Insight – Personal Online Meeting Services – Q3 2022 (Germany & France)

Survey of Monthly Active Users of Online Meeting Services in France and Germany – Providers, Usage, Preferences, and Satisfaction In CY Q3 2022, The Futurum Group surveyed 200 monthly active users of Online Meeting services across a wide range of roles and industries in France and Germany, providing insights on: Primary and Secondary Vendors, Usage Patterns, Feature Value and Preferences, End-User Satisfaction.
Sean Spradling

Market SpotCheck: Online Meetings – CY Q1 2022

This quarterly market SpotCheck tracks the Online Meetings (OM) market. Data covers licenses and revenues of online meeting providers based on data received from the vendors or estimated by The Futurum Group from known data points (previous license counts, revenue reports, private briefings, publicly available information, and growth percentages.) The Futurum Group does not publish data for individual vendors or their market shares but does provide vendor ranking based on the number of licenses.: 8x8 (includes Fuze), Adobe, Avaya, Cisco WebEx, Dialpad, Google, GoTo, Microsoft, Mitel, Pexip, PGi, RingCentral, Verizon/Bluejeans, Vonage, Zoom. This report covers the following regions: North America, EMEA, Asia Pacific, and Latin America.
Sean Spradling

Online Meetings – 2022 Market Sizing & 5-year forecast

This report delivers a market sizing, 5-year forecast, and vendor ranking of the worldwide online meeting market. The Futurum Group’s forecast provides insight on the following: Online Meeting Revenue and License estimates, License Type Trends, and Vendor Ranking. The forecast and related estimates are based on The Futurum Group's Online Meeting Market Data Model, supported by data gathered from 15 platform vendors, in addition to feedback and guidance from service providers and IT decision-makers. Sources include quarterly reports, briefings, annual reports, and survey data. Data has been collected or estimated from: 8x8, Adobe, Avaya, BlueJeans, Cisco WebEx, Dialpad, GoTo, Google Workspace, InterMedia, Microsoft Teams, Mitel, Pexip, RingCentral, Vonage, and Zoom. This report covers the following regions: North America, EMEA, Asia Pacific, and Latin America.
Sean Spradling

Market SpotCheck: Online Meetings – CY Q4 2021 & Full Year

This quarterly market SpotCheck tracks the Online Meetings (OM) market. Data covers licenses and revenues of online meeting providers based on data received from the vendors or estimated by The Futurum Group from known data points (previous license counts, revenue reports, private briefings, publicly available information, and growth percentages.) The Futurum Group does not publish data for individual vendors or their market shares but does provide vendor ranking based on the number of licenses.: 8x8 (includes Fuze), Adobe, Avaya, Cisco WebEx, Dialpad, Google, GoTo, Microsoft, Mitel, Pexip, PGi, RingCentral, Verizon/Bluejeans, Vonage, Zoom. This report covers the following regions: North America, EMEA, Asia Pacific, and Latin America.
CX surveys and research studies
Sean Spradling

Is Lark Ready to Compete with the Leading Productivity Vendors?

A Hands-on experience evaluation of Lark’s digital collaboration suite. Lark is an enterprise collaboration and communications platform provided by Lark Technologies, a Singapore-based subsidiary of the Chinese technology conglomerate ByteDance. ByteDance is best known globally for the short-form video app TikTok (and its China-only “twin” Douyin) which was the most downloaded app globally for 2021. In Q1 of 2022, The Futurum Group conducted an experience evaluation of Lark’s collaboration suite. In this evaluation, we cover workflows for users as well as analysis of key features of the platform.
Marc Beattie
Sean Spradling & Marc F. Beattie

State of the Market – Online Meetings 2022

A year-in-review summary of the online meetings market from an analyst, vendor, and enterprise perspective. This State of the Online Meetings Market is a summary of the major data points, observations and happenings during the year as well as trendlines to watch. It combines insight from our quarterly SpotChecks, workplace surveys, and forecasts to provide a complete view of the Online Meetings market in 2021. And yes, while we have your attention we’re duty-bound to insert a few of our thoughts and predictions for 2022.
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