Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, WalkMe's Q2 2026 AI platform tackles enterprise productivity gaps through contextual guidance and intelligent automation for software...
Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, analyzes how Canva's Google Gemini Integration fundamentally transforms enterprise design workflows, positioning the platform as a critical...
Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Epicor's 90-day cloud ERP program forces SAP, Oracle, and Microsoft to reconsider implementation timelines and competitive buyer...
Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Epicor's Vertical AI stack delivers measurable ROI through domain-tuned agents that automate manufacturing, distribution, and retail workflows....
Keith Kirkpatrick, VP & Research Director at Futurum, covers the latest announcements from Relate, Zendesk’s annual conference, and discusses the impact Autonomous Service Workforce and outcome-based pricing may have on...
Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Miro's AI-First Canvas Bridge bridges the gap between individual productivity gains and organization-wide AI transformation....
Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Qualtrics' $6.75B acquisition of Press Ganey consolidates major healthcare datasets, positioning it to lead AI-driven experience management...
Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, examines how RingCentral's Customer Engagement Bundle for Microsoft Teams redefines unified communications by embedding AI-powered calling, receptionists,...
Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Canva and Claude's partnership transforms SMB marketing with AI-powered campaigns, challenging traditional creative agencies and legacy platforms....
Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, examines how Zoho Mail's Client Scripting feature embeds JavaScript automation directly into email workflows, enabling enterprises to...
Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, Freshworks' AI Agent Studio disrupts legacy ITSM vendors with native integrations, no-code deployment, and platform-first ServiceOps positioning....
Keith Kirkpatrick, VP and Research Director at Futurum covers the news from SAP Sapphire 2026, and discuss the impact of the company’s AI-focused announcements on the market and on ERP...
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