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Author: Dion Hinchcliffe

CIO Take Smartsheet's Intelligent Work Management as a Strategic Execution Platform
December 22, 2025
 

CIO Take: Smartsheet’s Intelligent Work Management as a Strategic Execution Platform

Dion Hinchcliffe analyzes Smartsheet’s Intelligent Work Management announcements from a CIO lens—what’s real about agentic AI for execution at scale, what’s risky, and what to validate before standardizing....
Dion Hinchcliffe
CIOs Consolidate Platform Spending as AI Moves From Pilot to Revenue Engine
December 16, 2025

CIOs Consolidate Platform Spending as AI Moves From Pilot to Revenue Engine

Dion Hinchcliffe, Practice Lead for Digital Leadership & CIO at Futurum, analyzes new survey data showing CIOs consolidating platform spend as AI shifts from pilot projects to revenue-driving enterprise infrastructure....
Dion Hinchcliffe
Google Public Sector Launches a New Era of Mission-Ready AI
November 21, 2025

Google Public Sector Launches a New Era of Mission-Ready AI

The convergence of mission-ready AI, secure architecture, and edge intelligence reflects a new phase in government modernization. Google’s integrated stack—spanning models, agents, compliance, and infrastructure—offers public sector organizations a unified...
Dion Hinchcliffe
Are CIOs Ready to Bet Their Agentic Operating Model on Salesforce
November 18, 2025
 

Are CIOs Ready to Bet Their Agentic Operating Model on Salesforce?

Dion Hinchcliffe, VP and Practice Lead of Digital Leadership and CIO at Futurum, shares his insights on the CIO implications of Dreamforce 2025, unpacking Salesforce’s agentic strategy, competitive pressures, and...
Dion Hinchcliffe
Is Teradata About to Leapfrog Agentic AI for Regulated Enterprises
October 16, 2025
 

Is Teradata About to Leapfrog Agentic AI for Regulated Enterprises?

Dion Hinchcliffe, Vice President and Practice Lead, Digital Leadership and CIO at Futurum, analyzes Teradata agentic AI—AgentBuilder, MCP Server, and AI Factory—and explains why a deterministic, governed approach could put...
Dion Hinchcliffe
Benchmarking Agentic Support for Enterprise Help
September 22, 2025

Agentic Support Services: Benchmarking Enterprise Software Customer Help

This benchmark assesses how major enterprise software vendors are implementing agentic AI in customer help today. It explains the criteria that separate basic LLM chat from enterprise-grade agentic systems, introduces...
Dion Hinchcliffe
Dion Hinchcliffe
,  & 
From Cloud Confidence to Cloud Control: Why Only 7% of CIOs Feel Fully Dialed In and How Vendors Can Close the Gap
September 3, 2025

From Cloud Confidence to Cloud Control: Why Only 7% of CIOs Feel Fully Dialed In and How Vendors Can Close the Gap

Dion Hinchcliffe, VP and Principal Analyst at Futurum, explores why only 7% of CIOs feel fully confident in their cloud strategies and how FinOps-first vendor approaches can help close the...
Dion Hinchcliffe
CIOs Prioritize Cybersecurity Detection, Response, Ransomware Drive Spend
August 22, 2025

CIOs Prioritize Cybersecurity: Detection, Response, Ransomware Drive Spend

Krista Case and Dion Hinchcliffe at Futurum share survey-based insights on the precedence of cybersecurity to CIOs....
Krista Case
Dion Hinchcliffe
 & 
July 28, 2025

AI Goes Fully Operational, Cloud Strategy Splits, and Platform Cuts Begin: New Global CIO Survey Reveals 2025’s Defining IT Shifts

Futurum’s Dion Hinchcliffe, VP & Practice Lead, Digital Leadership & CIO, shares key insights and highlights from Futurum’s latest Global CIO Survey, which reveals a decisive new chapter in enterprise...
Dion Hinchcliffe
Enterprise AI Strategy and the CIO: What’s Happening in 2025
June 17, 2025

Enterprise AI Strategy and the CIO: What’s Happening in 2025

Dion Hinchcliffe, VP and Practice Lead at Futurum, shares his insights on how CIOs are maturing their AI strategies in 2025 to prioritize scalable success, financial efficiency, and partner ecosystem...
Dion Hinchcliffe
The AI-Powered Content Revolution Introduction to AI in Enterprise Cloud Content Management
June 10, 2025

The AI-Powered Content Revolution: Introduction to AI in Enterprise Cloud Content Management

In our latest Market Brief, The AI-Powered Content Revolution, created in partnership with Egnyte, Futurum explores how AI is transforming cloud content management from static storage into a dynamic system...
Dion Hinchcliffe
Dion Hinchcliffe
 & 
Model Context Protocol Is the New Control Point in AI
June 2, 2025
 

MCP Is the New Control Point in AI—Are CIOs Ready for the Lock-In Battle?

Dion Hinchcliffe, VP of CIO Insights at Futurum, shares why the Model Context Protocol is fast becoming a strategic control point for enterprise AI, including what CIOs must weigh as...
Dion Hinchcliffe

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