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Author: Alex Gaw

September 29, 2021

Video Chat: Boosting Conversions and Aiding the Customer Journey by Ocular Solution

September 28, 2021

Salesforce Builds Rich Profiles of Its Customers Through New Streaming Platform

September 27, 2021

CRM Software Firm Optimove Secures New $75 Million Investment Round

September 25, 2021

Roundup: CX Mergers and Acquisitions, Funding Activity in September

September 22, 2021

ServiceNow Releases Rome, the Latest Version of Now Platform

September 22, 2021

Consumers Likely to Shop with Brands that Understand Them This Holiday Season

September 22, 2021

Study: Over 90% of Organizations Lack Key Capabilities in Their CX Strategies

September 18, 2021

ASAPP Report: Why Turnover of US Contact Center Agents Is So High

September 16, 2021

Growth Equity Firm Volition Capital Adopts No-Code Platform from Creatio

September 15, 2021

Intuit to Acquire Mailchimp

September 15, 2021

Alvaria Announces Two New Application Suites for the Enterprise

September 10, 2021

Skeepers Group Launches CX Management, A Plug-in to Rationalize Customer Feedback

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