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Author: Alex Gaw

December 30, 2021

Concentrix Closes $1.6 Billion Acquisition of PK

December 29, 2021

Mastercard to Acquire CX Personalization Firm Dynamic Yield

December 28, 2021

NICE Features New AI-Powered Robotic Process Automation

December 27, 2021

Capital One Is Nation’s No. 1 Bank in Customer Satisfaction, Says JD Power

December 23, 2021

ChurnZero to Set Up a New Office in Amsterdam

December 22, 2021

Aircall Reports 26% Revenue Gain in North America

December 21, 2021

WFHomie Secures $1.5 Million to Fund Company Expansion

December 20, 2021

Adobe Finishes 4Q with Record Revenues

December 17, 2021

Mass Consumer Dissatisfaction with Business in India, New Qualtrics Report Notes

December 16, 2021

Dynamic Yield Report Finds Significant Advances This Year in Personalization

December 16, 2021

Qualtrics Announces Plan to Create 400 New Jobs and Build Massive Office Hub

December 14, 2021

Khoros Paper Examines Digital Commerce Landscape in 2022 and Notes Marketing Pitfalls

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