Author: Alex Gaw

January 20, 2022

Consumers Favor Sustainable Brands, but Retailers Believe Otherwise

January 18, 2022

In Product Reviews, Review Volume and Recency Both Count for Shoppers

January 17, 2022

Tealium Report: Customer Data Platforms Now Indispensable to Business

January 14, 2022

Digital Agency LaneTerralever to Acquire Marketing Firm Convince & Convert

January 13, 2022

The Arrival of a New Year Brings More Funding to the CX Market

January 12, 2022

EX Platform Provider WeSpire Unveils New Employee Carbon Management Solution

January 10, 2022

New Report Affirms Imperative Role of CXM Solutions for 2022

January 10, 2022

Amdocs Wins String of Awards and Industry Recognition

January 7, 2022

Activist Investor Jana Partners Calls for Zendesk to Abandon Acquisition of Momentive Global

January 6, 2022

Insightly Leadership Team Offers CX Advice for Businesses to Succeed in 2022

January 5, 2022

CX Rebounds in Importance for Consumers in Malaysia

January 3, 2022

Clarivate Acquires Patient Connect to Address Increasing Need for Global Personalized Data

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

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