Alida Welcomes New Vice President of Corporate Development

Gaurav Bhide brings a decade of M&A and corporate development experience to Alida

TORONTO–(BUSINESS WIRE)–Alida, a visionary leader in Total Experience Management (TXM), today announced the appointment of Gaurav Bhide as Vice President of Corporate Development. Bhide’s extensive experience will strengthen and propel Alida’s corporate development plans and M&A strategy, further instilling the organization as a leader in the Customer Experience Management (CXM) market.

“I’m thrilled to join the talented team here at Alida. The organization is rapidly growing and transforming the CXM space,” said Bhide. “I’m excited to make an impact and support Alida’s growth through a variety of strategic corporate and M&A initiatives.”

Prior to joining Alida, Bhide was a member of the Mergers and Acquisition team at OpenText, executing the company’s $1.4Bn acquisition of Carbonite Inc. He has also worked on several buy-side and sell-side transactions and strategic projects at Bell Canada Enterprises and BMO Capital Markets. Bhide holds an MBA and a BASc from the University of Toronto, as well as Professional Engineers Ontario (PEng) and Chartered Financial Analyst (CFA) designations.

“We are very excited to welcome Gaurav to our team. With his deep experience in corporate development, he will help to inform our strategic future M&A activity and initiatives,” said Ross Wainwright, CEO at Alida. “With Gaurav’s expertise, we look forward to continuing to accelerate our aggressive growth agenda to drive further disruption in the CXM industry.”

With a rich heritage and a start-up mentality, Alida is looking for people with a fresh perspective, a collaborative mindset, and a sense of relentless curiosity. Find Alida’s open roles at www.alida.com/careers.

About Alida

Alida believes in a world where customers are the ultimate source of truth. A world where the best business decisions are those made with customers, not for them. Alida created Alida TXM (Total Experience Management) to fuse the voice of customers and employees with the ability to innovate and deliver extraordinary customer, employee, product, and brand experiences. Iconic brands like Twitter, Toyota, and J. Crew choose Alida, formerly Vision Critical, to build stronger brands, happier workplaces, winning product portfolios, and lasting customer relationships.

Contacts

Media
Genevieve Raveau
Senior Manager, Global PR
[email protected]

Author Information

As a detail-oriented researcher, Sherril is expert at discovering, gathering and compiling industry and market data to create clear, actionable market and competitive intelligence. With deep experience in market analysis and segmentation she is a consummate collaborator with strong communication skills adept at supporting and forming relationships with cross-functional teams in all levels of organizations.

Sherril holds a Master of Business Administration in Marketing from University of Colorado, Boulder and a Bachelor of Arts in Psychology from Rutgers University.

Latest Insights:
Is AI Ready for Real Work, or Are Enterprises Still Stuck in Experimentation?
July 4, 2026

Is AI Ready for Real Work, or Are Enterprises Still Stuck in Experimentation?

Most enterprises claim advanced AI maturity, but lack governance and deployment strategies. Leading organizations are moving from experimentation to measurable AI impact....
Compliance as Code Is No Longer Optional: Why Manual Reviews Can’t Keep Up
July 4, 2026

Compliance as Code Is No Longer Optional: Why Manual Reviews Can’t Keep Up

Qodo's 'Compliance as Code' framework automates enterprise AI compliance through PR checks, solving the data privacy and security gaps that plague manual reviews at scale....
Databricks AI’s GPU Reliability Push Exposes Hidden Risks for Large-Scale Training
July 3, 2026

Databricks AI’s GPU Reliability Push Exposes Hidden Risks for Large-Scale Training

Databricks AI reveals critical GPU reliability challenges in distributed training environments. Silent slowdowns and numerical corruption pose greater risks than visible failures, threatening model quality and compute efficiency at enterprise scale....
AI Code Review Hits a Wall: Why Speed Without Trust Risks Engineering Chaos
July 3, 2026

AI Code Review Hits a Wall: Why Speed Without Trust Risks Engineering Chaos

A survey shows 94% of engineering leaders use agentic AI coding tools, but 55% struggle with reliability and hallucinations—revealing a critical gap between development speed and production quality....
Latest Research:
The Enterprise Imperative for Digital Sovereignty Architecture, Control, and Competitive Advantage
June 17, 2026
Research
Research

The Enterprise Imperative for Digital Sovereignty: Architecture, Control, and Competitive Advantage

In our latest Market Brief, The Enterprise Imperative for Digital Sovereignty: Architecture, Control, and Competitive Advantage, completed in partnership with IBM, Futurum Research explores why AI is changing the sovereignty...
Data Gravity in the Age of AI Engineering the Mission-Critical Engine for Autonomous Workloads
June 11, 2026

Data Gravity in the Age of AI: Engineering the Mission-Critical Engine for Autonomous Workloads

In our latest report, Data Gravity in the Age of AI: Engineering the Mission-Critical Engine for Autonomous Workloads, completed in partnership with Oracle, Futurum Research explores why fragmented data architectures...
The Autonomous IT Imperative
June 2, 2026
Research
Research

The Autonomous IT Imperative

In our latest Market Report, The Autonomous IT Imperative, completed in partnership with Tanium, Futurum Research examines why traditional IT operations and security models are reaching their limits—and how Autonomous...

Book a Demo

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

Newsletter Sign-up Form

Get important insights straight to your inbox, receive first looks at eBooks, exclusive event invitations, custom content, and more. We promise not to spam you or sell your name to anyone. You can always unsubscribe at any time.

All fields are required






Thank you, we received your request, a member of our team will be in contact with you.