Research

2019 B2B Digital Buyers’ Journey: Trends, Challenges and Predictions

As businesses navigate the process of digital transformation, digital buying of enterprise software solutions has increased in popularity. Business decision-makers are feeling pressure to transform, with the concurrent goals of moving to the cloud and striving to keep costs low driving the majority of today’s purchasing decisions.

Our newest research report, 2019 B2B Digital Buyers’ Journey: Trends, Challenges, and Predictions — done in partnership with SAP — offers a global dive into the current trends, practices, challenges, and behaviors in relation to the digital buying of enterprise software solutions. We share the findings of our recent study on the subject informed by the opinions of 1,000 global decision makers, enterprise software buyers, and IT leaders.

Our study shows that in many instances traditional annual buying cycles no longer exist, as many businesses not only prefer, but are also now equipped to buy an enterprise software solution whenever the need arises to meet their digital transformation needs.

It’s no surprise then that the shift from traditional buying to digital buying is almost entirely aligned with the digitization of the organization and the promise of streamlined, cost-effective, and frictionless operational efficiency.

In this research paper, you will learn:

  • The top strategic drivers of digital buying
  • Motivators and advantages of digital buying programs
  • Leading enterprise software solutions that are already being purchased
  • The main roadblocks to digital buying
  • Internal collaboration practices around buying decisions
  • The role enterprise software salespeople play in the digital buying journey.

For a complete dive into B2B digital buying trends, buyers’ habits and preferences, the challenges enterprise buyers face, and our predictions about the road ahead, download your copy of the 2019 B2B Digital Buyers’ Journey: Trends, Challenges, and Predictions today.

Download Now

 

Author Information

Daniel is the CEO of The Futurum Group. Living his life at the intersection of people and technology, Daniel works with the world’s largest technology brands exploring Digital Transformation and how it is influencing the enterprise.

From the leading edge of AI to global technology policy, Daniel makes the connections between business, people and tech that are required for companies to benefit most from their technology investments. Daniel is a top 5 globally ranked industry analyst and his ideas are regularly cited or shared in television appearances by CNBC, Bloomberg, Wall Street Journal and hundreds of other sites around the world.

A 7x Best-Selling Author including his most recent book “Human/Machine.” Daniel is also a Forbes and MarketWatch (Dow Jones) contributor.

An MBA and Former Graduate Adjunct Faculty, Daniel is an Austin Texas transplant after 40 years in Chicago. His speaking takes him around the world each year as he shares his vision of the role technology will play in our future.

Book a Demo

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

Newsletter Sign-up Form

Get important insights straight to your inbox, receive first looks at eBooks, exclusive event invitations, custom content, and more. We promise not to spam you or sell your name to anyone. You can always unsubscribe at any time.

All fields are required






Thank you, we received your request, a member of our team will be in contact with you.