Verint Customers Recognised for Excellence in Customer and Employee Engagement Initiatives at Engage 2021 EMEA

WEYBRIDGE, England & MELVILLE, N.Y.–(BUSINESS WIRE)–Verint® (NASDAQ: VRNT), The Customer Engagement Company, celebrated its customers at the eighth annual Engage 2021 EMEA Customer Conference held in person 4th November.

Nine organisations were recognised across seven categories for excellence in customer engagement, employee engagement, innovation and for achieving exemplary results by leveraging cloud, automation and Artificial Intelligence (AI) using the Verint Customer Engagement Cloud Platform:

The Verint team welcomed attendees to a live ceremony at the stunning Crystal Ballroom at St. Ermin’s Hotel, London. The ceremony also was live streamed for dinner events with customers in The Netherlands, France, Spain, Germany, Poland and South Africa.

“Each year our awards acknowledge and recognise our customers’ dedication to transforming customer and employee engagement through the right combination of innovation, talent and technology,” says Verint’s Nick Nonini, managing director, EMEA. “Once again, our judges were impressed with the quality of submissions, and they had a challenging task to select from a strong shortlist. We’d like to thank all of our customers for their entries and congratulate all the award winners.”

Visit Engage 2021 EMEA Annual Customer Awards and winners for more information.

About Verint
Verint® (Nasdaq: VRNT) helps the world’s most iconic brands – including over 85 of the Fortune 100 companies – build enduring customer relationships by connecting work, data and experiences across the enterprise. The Verint Customer Engagement portfolio draws on the latest advancements in AI and analytics, an open cloud architecture, and The Science of Customer Engagement to help customers close The Engagement Capacity Gap.

Verint. The Customer Engagement Company. Learn more at Verint.com.

This press release contains “forward-looking statements,” including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs, and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management’s expectations that involve a number of risks, uncertainties and assumptions, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see our Annual Report on Form 10-K for the fiscal year ended January 31, 2021, our Quarterly Report on Form 10-Q for the quarter ended July 31, 2021, and other filings we make with the SEC. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, Verint assumes no obligation to update or revise them or to provide reasons why actual results may differ.

VERINT, THE CUSTOMER ENGAGEMENT COMPANY, BOUNDLESS CUSTOMER ENGAGEMENT, THE ENGAGEMENT CAPACITY GAP and THE SCIENCE OF CUSTOMER ENGAGEMENT are trademarks of Verint Systems Inc. or its subsidiaries. Verint and other parties may also have trademark rights in other terms used herein.

Contacts

Media Relations
Amy Curry
[email protected]

Investor Relations
Matthew Frankel
[email protected]

Author Information

As a detail-oriented researcher, Sherril is expert at discovering, gathering and compiling industry and market data to create clear, actionable market and competitive intelligence. With deep experience in market analysis and segmentation she is a consummate collaborator with strong communication skills adept at supporting and forming relationships with cross-functional teams in all levels of organizations.

Sherril holds a Master of Business Administration in Marketing from University of Colorado, Boulder and a Bachelor of Arts in Psychology from Rutgers University.

Latest Insights:
Citizen Engagement
July 28, 2026

Bridging the Gap: Why Citizen Engagement Needs a Technology Overhaul

Keith Kirkpatrick, Vice President & Research Director, Enterprise Software & Di at Futurum, examines the critical gap between government self-assessment and citizen perception of engagement efforts, revealing why technology solutions are essential...
Microsoft's Project Perception Bets on Agents That Act, Not Just Alert
July 28, 2026
Article
Article

Microsoft’s Project Perception Bets on Agents That Act, Not Just Alert

Fernando Montenegro, VP at Futurum, analyzes Microsoft's Project Perception and MAI-Cyber-1-Flash, and why the company's enterprise entrenchment, not its agents, is the real differentiator in agentic security....
AMD Advancing AI 2026: Does AMD Now Build the World’s Best CPUs and GPUs?
July 28, 2026
Article
Article

AMD Advancing AI 2026: Does AMD Now Build the World’s Best CPUs and GPUs?

Brendan Burke, Research Director at Futurum, shares his insights on AMD Advancing AI 2026, where Lisa Su declared Helios the world’s best AI rack and best data center CPU and raised AMD’s...
NVIDIA's Open Secure AI Alliance Bets Open Models Beat Closed Ones on Defense
July 28, 2026
Article
Article

NVIDIA’s Open Secure AI Alliance Bets Open Models Beat Closed Ones on Defense

Futurum’s Nick Patience, Fernando Montenegro, and Mitch Ashley unpack NVIDIA’s Open Secure AI Alliance and why the labs missing from it may matter more than the 35 that joined....
Latest Research:
IBM as Client Zero How IBM Built an Enterprise AI Orchestration Model at Global Scale
July 28, 2026

IBM as Client Zero: How IBM Built an Enterprise AI Orchestration Model at Global Scale

In our latest case study, IBM as Client Zero: How IBM built an enterprise AI orchestration model at global scale, completed in partnership with IBM, Futurum Research examines how IBM...
Orchestrating IT at Global Scale How IBM Consulting Enabled Nestlé’s AI-Driven Delivery Model
July 28, 2026

Orchestrating IT at Global Scale How IBM Consulting Enabled Nestlé’s AI-Driven Delivery Model

In our latest case study, Orchestrating IT at global scale: How IBM Consulting enabled Nestlé's AI-driven delivery model, completed in partnership with IBM, Futurum Research examines how Nestlé consolidated a...
Building a digital-native airline How IBM powered Riyadh Air's launch
July 28, 2026

Building A Digital-Native Airline: How IBM Powered Riyadh Air’s Launch

In our latest case study, Building a digital-native airline: How IBM powered Riyadh Air's launch, completed in partnership with IBM, Futurum Research examines how orchestration and integration discipline helped a...

Book a Demo

Welcome

The vision behind everything in Futurum’s Custom Research practice is this: research should show you what is happening, what comes next, and what to do about it. It should be personal to each audience, easy for people to grasp, and structured so LLMs can reason over it accurately. And it should be fast and turnkey; you want answers now, not another project to carry for quarters.

Whether you are defining business, channel, or go-to-market strategy; evaluating vendors or justifying ROI; or commissioning research to fill an emerging market need, we have your back, with a program that answers your questions with the objectivity and credibility to drive real decisions.

To do it, we bring unmatched data to bear: Futurum research, surveys, and market projections; validated market feeds; ETR’s 15 years of insight from 10,000 technology decision-makers; G2’s buyer and user data; and what our analysts hear every day. Add leading primary collection, from AI-moderated voice interviews to surveys and analyst-led interviews, all turnkey, and every project comes out credible, nuanced, and actionable.

And we don’t just drop the results in your lap. For internal work, we provide analyst-led sessions, interactive dashboards, and a range of formats. For market-facing work, Futurum delivers turnkey activation and amplification that actually gets seen, by people and by LLMs, through our media and share of voice. This is research that moves decisions and markets.

We will meet you wherever you are, from a fast-turn brief to a multi-year program, and shape the work to your goals, timeline, and budget. The right program for your moment.

If any of this is useful, I would love to talk.

Benjamin Brown, VP Custom Research, Futurum Research

Benjamin Brown

VP, Custom Research · The Futurum Group

Newsletter Sign-up Form

Get important insights straight to your inbox, receive first looks at eBooks, exclusive event invitations, custom content, and more. We promise not to spam you or sell your name to anyone. You can always unsubscribe at any time.

All fields are required






Thank you, we received your request, a member of our team will be in contact with you.