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Archives: News

April 19, 2022

Healthcare Providers Compelled to Adapt or Wither in a Fast-Changing World

Oracle employee experience platform
April 15, 2022

Oracle Introduces End-to-End Employee Experience Platform

Broadband rebranding
April 15, 2022

Consolidation is Causing a Rebranding Bonanza in Broadband

Contact center technology
April 14, 2022

Incorporating Technology to Improve Contact Center Agent Performance

April 13, 2022

Using Session Replay to Improve CX Interactions

CX travel and hospitality products and customers
April 12, 2022

Travel & Hospitality CX Announcements by Cendyn, mParticle, Spitch.ai, and Amadeus

CX acquisitions and funding
April 12, 2022

M&A and Funding for Cyara, SaaS Group, Gupshup, Netcore Cloud, and Caplena

Medallia employee experience
April 11, 2022

Medallia’s Employee Experience Suite has a Record-Breaking Quarter

CX research studies
April 11, 2022

New Research from Glassbox, Talkdesk, UserTesting, Clickatell, and 3radical

employee experience acquisition
April 8, 2022

Kazoo’s WorkTango Acquisition Deepens its Employee Experience Platform

personalizing patient experience
April 7, 2022

Personalizing the Patient Experience Is the Future of Competitive Advantage

In the moment customer feedback
April 7, 2022

TruRating: In the Moment Customer Feedback, With Deep, Actionable Data

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