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Technology Insights

The Futurum Group’s analysts cover a myriad of technologies across the technological landscape. Here you can narrow down our insights by technology category. If you prefer to filter by industry vertical, you can do that here.

September 28, 2022

Bose Will Use Qualcomm’s S5 Audio SoCs to Deliver Excellent Audio Experiences

Futurum Analyst Michael Diamond, discusses Qualcomm and Bose continued collaboration that was confirmed at IFA earlier this month. Diamond offers insight on Bose tapping Qualcomm’s S5 Audio SoC to power...
September 28, 2022

Ericsson Smartly Targets Mobile Network Efficiency and Resilience with Service Continuity AI App Suite

Futurum’s Ron Westfall examines why Ericsson’s introduction of its Service Continuity AI app suite can provide the automation capabilities that CSPs require to improve overall network efficiency and resiliency across...
September 28, 2022

Slack Canvas Provides Key Elements to Drive Productivity and Growth for Slack

Futurum's Daniel Neman takes a look at the recently announced Slack Canvas, a new surface in Slack where teams can curate, organize and share information from multiple sources....
September 28, 2022

Salesforce Genie Ready to Turn CRM into Data Powerhouse

At Dreamforce last week, Salesforce announced Salesforce Genie, a real-time data platform that powers Customer 360. Principal Analyst Daniel Newman dives into what we can expect from Salesforce Genie, and...
September 28, 2022

Qualcomm Automotive Investor Day: Enabling the Car of the Future

Qualcomm hosted its first Automotive Investor Day where CEO Cristiano Amon and other members of the Qualcomm executive team made several announcements. Futurum's Daniel Newman takes a look at these...
September 28, 2022

Conventional Wisdom About Multi Cloud Wasn’t Very Wise – The Six Five Summit Sessions

Conventional Wisdom About Multi Cloud Wasn't Very Wise – The Six Five Summit Sessions...
September 27, 2022

With Growth of In-Production Kubernetes, Container Platform Providers Add New Capabilities

September 27, 2022

Zendesk’s Intelligent Triage and Smart Assist Launches — Featuring Functionality Designed to Speed Customer Support Resolutions

Futurum’s Shelly Kramer covers Zendesk maximizing machine learning to improve the features of its platforms with customer sentiment and intent functionality with its newly launched Intelligent Triage and Smart Assist....
September 27, 2022

Ring Camera Now has Video End-to-End Encryption for its Battery Powered Devices

Futurum analyst Michael Diamond discusses the Amazon Ring camera service that now offers its battery powered devices with end-to-end encryption offering its users an extra layer of protection and addressing...
September 27, 2022

Moving Beyond Meetings: How Collaboration Platforms are Driving Innovation for Customer Experience – The Six Five Summit Sessions

Moving Beyond Meetings: How Collaboration Platforms are Driving Innovation for Customer Experience – The Six Five Summit Sessions...
September 23, 2022

Lenovo Debuts Broad Server, Storage, Edge, Cloud Updates

Futurum analyst Todd R. Weiss dives in as Lenovo debuts broad server, storage, edge, and cloud updates across its product portfolio in a major refresh that crosses over more than...

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