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Acquia CDP Technology Highlighted at NRF to Increase Conversions Based on Data-Driven Product Bundling, Campaign Performance Optimization
Contact Center Solutions Now Available Through Several Carahsoft’s Federal, State and Local Government Contract Vehicles
CallTower’s Microsoft Teams Direct Routing for GCC High recognized for communication innovation
62% of marketers plan to divert spending to platforms like Facebook, Amazon and Google; Half will double down on owned channels like email marketing
Partnership incorporates an innovative rewards program to encourage participation in VoC and VoE programs
Brands recognized for innovation in digital experience, customer experience, experimentation and more
Annual Zendesk Customer Experience (CX) Trends Report highlights CX as an imperative for growth
Major Gaps Discovered in Retail Executives’ Knowledge of Consumer Sustainability Preferences
Will enable Verloop.io customers to deploy their conversational AI applications into new channels by leveraging Vonage’s communications APIs
Responding to current market trends, CSG Pro becomes SkyPoint CSG
