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Mindful combines with the Genesys Customer Experience Platform to give customers control with options to connect with a brand through voice, text, website, or app—so they can start the conversation where they are
Conversational AI solutions offer hands-free capabilities during live interactions in real time for more efficient resolution
Forty-nine percent of U.S. employees have looked for a new job during the pandemic as half of the workforce have felt increased pressure due to labor shortages
Vantage Circle announced a strategic partnership with Adrenalin eSystems Limited, a cloud-based HRM software business.
Formalizing dedication to ESG projects following years of positive practices, NICE’s report highlights commitment to UN SDGs and the contribution of its products to improving public safety and fighting financial crime
In the News: Cyara, Waterfield Technologies, NLX, IgniteTech, and Meta
Healthcare powerhouse to supercharge its product offering and uncover deeper insights for clients with Forsta’s Human Experience (HX) technology
Organizations with 35 or more employees in the Jacksonville and Sarasota areas are eligible to participate in the nation’s leading employer recognition program
