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New release includes new and updated best practices to help organizations improve the customer experience and increase revenue while lowering cost.
Amdocs to work alongside Vodafone Spain to manage its modernization program, designed to uplift the platform to manage its customer base.
Revolutionary digital Employee and Consumer Conversational AI solution delivers personalized intelligent self-service and accelerates time-to-value
Five9 signals its commitment to listening to its customers and sourcing unbiased customer feedback as it joins the Gartner Customer First Program.
The SocialChorus and Dynamic Signal merger will bring forward the most innovative and customer-focused provider of digital employee experience cloud-based software.
New offerings enable a streamlined purchase process and accelerated implementation for clients
Marketing Logistics and Supply Chain Provider Enhances Employee and Customer Experience Using Integrated Contact Center and Voice Communications, and 8×8 Voice for Microsoft Teams
