Craig Durr, Research Director at The Futurum Group, highlights Zoom's Visitor Management as a significant game-changer in hybrid workplace efficiency and guest experience....
Keith Kirkpatrick and Sherril Hanson of The Futurum Group provide insights into Zendesk’s announced acquisition of quality management platform provider Klaus, bringing the benefit of analytics on both human and...
Sherril Hanson, Senior Analyst at The Futurum Group, provides insights into 2023 customer experience trends as well as a look ahead at what to expect in 2024....
In this episode of Making Markets, Sassine Ghazi, President and CEO of Synopsys, joins host Daniel Newman for a conversation about Synopsys’ recent earnings and outlook for 2024, his top...
Dave Raffo, Senior Analyst at The Futurum Group, looks back at the year in cloud storage, which saw hyperscalers focus largely on helping companies use unstructured data for AI....
The Futurum Group’s Daniel Newman is joined by Pega’s Peter van der Putten for a conversation on AI in 2024, including insights on ethics, governance and the hype around generative...
The Futurum Group’s Ron Westfall examines why Vodafone, Cirrus360, and Intel backing the RDSL compute framework initiative provides critical impetus toward Vodafone’s commitment of executing the first commercial deployment of...
Mark Beccue, Research Director at The Futurum Group, highlights organizations approaching generative AI in the right way. Adults in the Generative AI Rumpus Room features Fox Corporation and the FTC....
Sherril Hanson, Senior Analyst at The Futurum Group, shares her thoughts on IBM’s latest research that shows consumer dissatisfaction with both in-person and online retail shopping experiences and provides key...
In this episode of Enterprising Insights, Futurum Group Research Director Keith Kirkpatrick discusses six predictions for the enterprise SaaS market, and how they will impact vendors and customers....
The Futurum Group’s Daniel Newman is joined by Tray.io CEO and Co-Founder, Rich Waldron, to discuss the company’s mission to deliver the intelligent autonomous enterprise, enabling organizations to transform every...
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