Sherril Hanson, Senior Analyst of The Futurum Group, looks at 8x8’s new AI-driven XCaaS enhancements, which support a better user experience, provide efficiencies to agents and supervisors, and leverage integrations....
The Futurum Group’s Daniel Newman and Keith Kirkpatrick cover ServiceNow’s Q4 and FY 2023 earnings and discuss how the company has successfully leveraged generative AI to drive revenue growth....
Daniel Newman and Steven Dickens, analysts with The Futurum Group, share their insights about IBM Q4 revenue growth, driven by continued adoption of its hybrid cloud and AI offerings....
Sherril Hanson, Senior Analyst at The Futurum Group, shares her insights on the proposed acquisition of Radarr Technologies by Genesys which will bring social and digital listening and analytics into...
Keith Kirkpatrick, Research Director, Enterprise Applications, at The Futurum Group, discusses the highlights from the National Retail Federation’s 2024 Big Show, and discusses the challenges retailers and vendors will face...
The Futurum Group’s Steven Dickens and Paul Nashawaty discuss Cisco's recent efforts to bolster its AppDynamics portfolio and explore the acquisition of industry leader Splunk....
The Futurum Group’s Ron Westfall explores why the OCI Generative AI solution can accelerate enterprise AI adoption at scale by delivering RAG the way that enterprises want by prioritizing data...
The Futurum Group’s Daniel Newman and Keith Kirkpatrick cover SAP’s Q4 and FY 2023 earnings and discuss the impact of the company’s planned restructuring....
The Futurum Group’s Ron Westfall examines why the 10-year, $1.5 billion Vodafone and Microsoft alliance can broaden their channel influence across the digital ecosystems of Europe and Africa through generative...
The Futurum Group’s Paul Nashawaty discusses Harness’ strategic acquisition of Armory's IP and talent, signaling a watershed moment in the evolution of continuous deployment and heralding a new era of...
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