Pega GenAI Knowledge Buddy Unlocks Access to Enterprise Knowledge Content
Keith Kirkpatrick, Research Director with The Futurum Group, covers Pegasystems’ announcement of its GenAI Knowledge Buddy, which can be deployed across a range of customer and employee use cases to improve efficiency.
Verint’s New Experience Index Retail Study Points to In-Store Preference But Still a High Need for Smooth, Connected Journeys
Sherril Hanson, Senior Analyst at The Futurum Group, looks at Verint’s latest experience index, focusing on the retail segment, which points to in-store preference for the start and end purchase parts of a customer journey.
Automotive Tech, Micromobility, AI, and the Shift from Device Design to Space-Defined Experiences Dominated at This Year’s Show
Olivier Blanchard, Research Director at The Futurum Group, shares his short list of most significant market-defining tech trends driving growth trajectories for semiconductor vendors and OEMs at CES 2024.
AI, Robotics, and the Evolving Landscape of Electric Vehicles
The Futurum Group’s Steven Dickens and Olivier Blanchard share their insights into Tesla’s Q4 2023 earnings call and highlight some of the company’s most critical challenges and opportunities for 2024 and beyond.
In this episode of Infrastructure Matters, hosts Camberley Bates, Steven Dickens and Krista Macomber discussed cybersecurity issues, including multifactor authentication.
The Einstein 1 Platform Is Driving New Innovations to Improve Shopper, Merchandiser, and Marketer Experiences
Keith Kirkpatrick, Research Director with The Futurum Group, covers Salesforce’s retailer-focused generative AI and data announcements, and discusses the key aspect that retailers will need to address to take full advantage of these tools.
This Event Offers a Unique Platform for Professionals to Gain Insights, Practical Knowledge, and Networking Opportunities in the Evolving Landscape of Chaos Engineering
The Futurum Group’s Paul Nashawaty explores how Harness aims to solidify its position as a leading CI/CD platform at this year’s Chaos Carnival, enhancing its user-friendly interface with advanced features to streamline software delivery processes.
